
Alex Karras Lincoln Inc
Bradenton , FL
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Alex Karras service is exceptional. They do a fantastic job and treat the customer the way a customer should be treated. Some other dealers should go to the Alex Karras school and tak They do a fantastic job and treat the customer the way a customer should be treated. Some other dealers should go to the Alex Karras school and take the course how to treat a customer. Very happy More
Purchased my fourth car and as usual customer service was impeccable. Our consultant Roman Staniszewski, is knowledgeable and accommodating. Over the years, maintenance service was always extremely satisfact impeccable. Our consultant Roman Staniszewski, is knowledgeable and accommodating. Over the years, maintenance service was always extremely satisfactory. More
From the initial sales experience with Steve Santangelo to the first scheduled maintenance visit a few months later, my experience with Alex Karrass has been nothing short of outstanding. No, they are not to the first scheduled maintenance visit a few months later, my experience with Alex Karrass has been nothing short of outstanding. No, they are not a black label dealer. The investment required to meet facility requirements is difficult if not impossible to justify in this small market. That said, however, this is an open book Experience, that is to say there are no tricks, no surprises, just good honest salesmanship and better yet, outstanding after sales care. If you’re in the market for a Lincoln, and I’ve owned four of them now, you can find many More impressive facilities but you will not find a more honest, family owned business ready to take care of your new Lincoln. Ask for Steve Santangelo when you arrive. More
Service has been great with this dealership. Much appreciate being kept informed throughout service appointment as to estimated completions, issues found, etc. appreciate being kept informed throughout service appointment as to estimated completions, issues found, etc. More
Great experience in the collision center. I was updated daily on how my repair was going and that it would be on time. My car looks great and runs great too. Thank you for such great service. A++++++++ daily on how my repair was going and that it would be on time. My car looks great and runs great too. Thank you for such great service. A++++++++ More
Alex Karras Lincoln's service department has been amazing for the entire time I've had my 2019 MKZ lease, always getting me a great car to drive while mine we in for service. Several months ago my cross tra for the entire time I've had my 2019 MKZ lease, always getting me a great car to drive while mine we in for service. Several months ago my cross traffic/blind side detectors went out and had to be replaced and they sent me a new Corsair to drive. Big problem - my wife and I LOVED that car. Six days later when I had to turn it in and pick up my nicely repaired MKZ I talked to the owner and said if he wants to work a trade for my MKZ and that Corsair now... unfortunately with NO cars available that wasn't going to happen, but we have kept in touch and been looking for something I could get into as I got closer to the end of my lease. A couple of 2021's had been on the list to come in - one Red and one white - and I had my eye on that red one! A week ago today the sales rep I have been talking with. called and said it had been delivered, along with the white one. 20 minutes later I was there - and the red one was already SOLD! But between him and the owner we were able to work a deal out for my MKZ and the white Corsair and today I am thrilled with my new car! To say that Alex Karras Lincoln went out of their way to make me happy, to help me get a car I wanted at the budget I had to have it at, and to insure that I was comfortable at all stages is a bit of an understatement! Rick Karras, Church Kennedy, and Jimmy made this whole process comfortable and satisfying! And while time isn't necessarily a measure of quality we were in and out in less than two hours, signed, keys presented, Sync 3 set up explained, and items traferred out of my MKZ and into the Corsair. Time has value, too, and it appears that Alex Karras Lincoln values time, too!! Would I recommend Alex Karras Lincoln? In a heartbeat!!! And I do!! More