Alderson Lexus
Lubbock, TX
Is this your dealership?
Filter Reviews by Keyword
By Type
329 Reviews of Alderson Lexus
Great Dealership. Rudy Salazar has helped us maintain our Lexus many years. The service department does a great job no matter the task. Best place for Lexus service. Lexus many years. The service department does a great job no matter the task. Best place for Lexus service. More
Service is amazing at Alderson Lexus! Rudy Salazar took care of the my repairs and had everything ready for me with a loaner. Front office staff always so pleasurable even with a mask she was smiling and m care of the my repairs and had everything ready for me with a loaner. Front office staff always so pleasurable even with a mask she was smiling and made the transition so easy. Being there we met Aaron Valdez, and needless to say we ended up with a new vehicle! Their service and quality is one of a kind. We are customers for life! More
From the time I pulled into the service bay until the time I left, I couldn’t have been more comfortable. Rudy Salazar is always a pleasure and is very competent and friendly. time I left, I couldn’t have been more comfortable. Rudy Salazar is always a pleasure and is very competent and friendly. More
Aaron Valdez made our lease exchange painless and easy. We told him what vehicle, colors and options we wanted and he found exactly what we were looking for. He helped set up our tech and explained the d We told him what vehicle, colors and options we wanted and he found exactly what we were looking for. He helped set up our tech and explained the differences between our 2017 and 2020 RX. More
Superior! Alderson Lexus is so courteous, so helpful, so friendly, so thorough. Plus, if you want a car that has no problems, buy a Lexus! friendly, so thorough. Plus, if you want a car that has no problems, buy a Lexus! More
Rudy Salazar is the reason we keep purchasing Lexus vehicles from Alderson Lexus. The service has always been top notch and the technicians know their business. Rudy goes over and above to take care vehicles from Alderson Lexus. The service has always been top notch and the technicians know their business. Rudy goes over and above to take care of your every need and concern. We made arrangements for home delivery for our recent service. A loaner vehicle was requested for this service and every time a loaner has been requested, Rudy always makes sure our loaner is a premium vehicle and not some old smoked in, high mileage used car on its last leg. Don Oden drove six hours round trip to our home and back to exchange vehicles for our service which was greatly appreciated. Rudy and his team are the best. More
Rudy Salazar and team did a great job as usual. Friendly, professional, and focused on the details. Always willing to help and they go the extra mile. Friendly, professional, and focused on the details. Always willing to help and they go the extra mile. More
Got excellent inspection from Rudy Salazar at Alderson Lexus Rudy Salazar is always friendly and most welcoming at Alderson's. Over the years, we have had all our car questions answered to satisfaction. The se Rudy Salazar is always friendly and most welcoming at Alderson's. Over the years, we have had all our car questions answered to satisfaction. The service has always been first rate, courteous and professional, even going over our expectations, and the car wash has been a bonus. Thank you, Rudy, for all the great years of doing business with you and Alderson Lexus! We appreciate you and the people who work there. More
I recently bought a RX350 from Alderson with the help of Al Griggs. I was a bit apprehensive of going through the whole process and dealing with salesmen. I cannot speak highly enough of Al Griggs. He is Al Griggs. I was a bit apprehensive of going through the whole process and dealing with salesmen. I cannot speak highly enough of Al Griggs. He is a honest man with integrity, knowledgeable about the cars he sales, and has a great sense of humor. By the time I was driving off in my new car, I felt like I had an old friend. My process was a bit complicated as my daughter was buying my car and trading hers in. Al walked us through the process and was patiently answered all of our questions. I highly recommend dealing with Al, as I know I will in the future. More