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Alderson Lexus

Lubbock, TX

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329 Reviews

1302 19th St

Lubbock, TX

79401

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329 Reviews of Alderson Lexus

December 28, 2017

5K service RX-350 Rudy Salazar is very friendly and willing to take care of my car whenever I visit the dealership. He listens to my concerns and comes up with the appr More

by Surya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Salazar
December 14, 2017

Out of town service Just a quick note to tell ever one what a great service we received on our 2017 RX-350. Even though this was for the 5000 mile check with tire rotatio More

by GaryG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin Hood
November 29, 2017

07 ES 350 Service request I had several request for inspection and service to my ES 350. Rudy Salazar paid close attention to my request and delivered all I requested and more More

by Carowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Salazar
November 06, 2017

Rudy Salazar review by Dr. Hal Green Rudy was very helpful and I received excellent service as always. He is very attentive to my service needs. He is always friendly. My car service i More

by Drhgreen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Salazar
October 16, 2017

Always GREAT service Once again Alderson Lexus has done a great job serving my Lexus. Rudy and Aaron Hernandez do a thorough review of any issues I’m having with my vehicl More

by Lexusgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Hernandez and Christina
October 07, 2017

Oil service I would like to thank Aaron Valdez for being such a kind and respectful young man, his promptness and friendly smile was much appreciated. Hi recommen More

by Sweets
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Valdez
September 22, 2017

Excellent! Al Griggs greeted us as soon as we drove onto the lot at Alderson and was friendly from the very beginning. Once we signed the papers, he spent his wh More

by Af1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Griggs
September 22, 2017

Sevice Dept Experience From the time I called to set up my appointment until I left, I have never been treated so friendly by a staff. Rudy Salazar met me at the door and h More

by DW from Levelland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Salazar
September 05, 2017

Service Department experience The service area is always very clean and the technicians are all very friendly. Rudy Salazar has always been very helpful each time I have been in More

by TEP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Salazar Service manager
August 30, 2017

Best car buying experience I've had. From the salesman's approach, to handing me the keys, the service at this dealership was second to none. Michael Reed (salesperson) pretty much had me More

by AllToyotaFan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Reed, mainly. A few others whose names I can't recall.
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