Alderson Lexus
Lubbock, TX
Is this your dealership?
Filter Reviews by Keyword
By Type
329 Reviews of Alderson Lexus
Always leave fully confident in the service performed! From the phone call to schedule an appt to my departure I am confident that the work will be done in a timely & thorough manner. Always know Rudy Sal From the phone call to schedule an appt to my departure I am confident that the work will be done in a timely & thorough manner. Always know Rudy Salazar will take care of every detail and be courteous & attentive, regardless of how busy the service area might be! More
Great Work Becky and Danielle did a wonderful job in helping service my Lexus. Great customer service. Would recommend this dealership to anyone wanting to own Becky and Danielle did a wonderful job in helping service my Lexus. Great customer service. Would recommend this dealership to anyone wanting to own a Lexus. More
Great job Everyone was extremely nice and helpful. They went out of their way to make me feel special . Ronald Ransom was the salesman that made buying my car Everyone was extremely nice and helpful. They went out of their way to make me feel special . Ronald Ransom was the salesman that made buying my car a wonderful experience. Great job. Thanks so much. More
Great Service We couldn't have been treated better. Rudy, Becky & the Alderson Lexus staff are so accommodating and professional. They bend over backwards to assu We couldn't have been treated better. Rudy, Becky & the Alderson Lexus staff are so accommodating and professional. They bend over backwards to assure the best quality service. Thank you for your service and professionalism. More
Happy first-time Lexus owners My husband and I had a great experience finding the perfect SUV for us. Ronald Ranson was a huge help. He was courteous and knowledgeable. We visited My husband and I had a great experience finding the perfect SUV for us. Ronald Ranson was a huge help. He was courteous and knowledgeable. We visited the dealership several times and looked at quite a few vehicles, so he was patient, too. We felt very welcomed during our visits. Now, we're super happy with our new Lexus NX300h! More
Pleasant, comfortable buying experience. From the moment my husband and I walked into Alderson Lexus we were met with friendly personnel. Aaron Valdez assisted us in choosing our new Lexus GX From the moment my husband and I walked into Alderson Lexus we were met with friendly personnel. Aaron Valdez assisted us in choosing our new Lexus GX460. There was no high pressure sales, no back and forth games on pricing. Aaron was extremely knowledgeable on the vehicles operation and options. He understood our needs and showed us the differences in the base GX, Premium, and Luxury. We chose the Luxury and wanted white, which they did not have. He thought it would take 1-2 weeks to get one, but he found one and had it in 4 days! Delivery was as promised. I personally will walk out of any store where sales personnel follows me around trying to be “too helpful”. This is not the case at Alderson. Beautiful building and atmosphere. More
Scheduled Maintenance Greeted upon arrival & super friendly staff!! Fast oil change and even better my car was washed and vacuumed-highly recommend the team At Alderson Lex Greeted upon arrival & super friendly staff!! Fast oil change and even better my car was washed and vacuumed-highly recommend the team At Alderson Lexus More
Happy customer The staff is very friendly courteous and knowledgeable I am always treated with respect and greeted with a smiling face I would recommend this dealers The staff is very friendly courteous and knowledgeable I am always treated with respect and greeted with a smiling face I would recommend this dealership to friends and family Rudy S is a great part of this dealership More
Great Service!!!! Great service by Rudy Salazar and his team. Rudy is always so helpful and attentive. As usual he had our loan car available early and got our RX ser Great service by Rudy Salazar and his team. Rudy is always so helpful and attentive. As usual he had our loan car available early and got our RX serviced and out early. Thanks Rudy and Alderson...a great team. More
We fell welcome to used this service again. His integrity’s transparency. This’s reason why I am a customer for several years. When they find any damage in my vehicle, I can see his honesty. His integrity’s transparency. This’s reason why I am a customer for several years. When they find any damage in my vehicle, I can see his honesty. More