Alderson Lexus

service on rx 350 Becky in the service department was awesome and by far the best person we have dealt with at this dealership. If you use Alderson I would recommend s Becky in the service department was awesome and by far the best person we have dealt with at this dealership. If you use Alderson I would recommend she be your point person. More

Fast, efficient and friendly Rudy Salazar helped me check my vehicle in for the 10,000 mile check up. He was so friendly and answered several questions I had. Rudy has helped me Rudy Salazar helped me check my vehicle in for the 10,000 mile check up. He was so friendly and answered several questions I had. Rudy has helped me in the past with other vehicles and is always the same. Friendly, knowledgeable and efficient. Alderson’s should feel honored to have him on their staff! Amy Waters More

Dealer repaired damage caused by body shop. Had damaged rear liftgate backing into a pole. Body shop repaired the body damage but during repair broke the power liftgate. Body shop was unable to Had damaged rear liftgate backing into a pole. Body shop repaired the body damage but during repair broke the power liftgate. Body shop was unable to repair it. Dealership Diagnosed and promptly repaired the liftgate. Rudy Salazar expedited the service. Only complaint is that the repair and parts are expensive. More

Excellent buying experience. Bailey Hughes and the staff at Alderson did an excellent job with my purchase of a new Lexus. Will definitely recommend them to anyone looking for a n Bailey Hughes and the staff at Alderson did an excellent job with my purchase of a new Lexus. Will definitely recommend them to anyone looking for a new car. More

Pleasant experience Don’t know how our experience could have been improved. Garrett knew everything about Lexus and was very helpful in choosing our new car. Even the fin Don’t know how our experience could have been improved. Garrett knew everything about Lexus and was very helpful in choosing our new car. Even the financial part where you sign a gizillion pagers was pleasant. More

Personalized service for repair of broken door handle Rudy Salazar with Alderson Lexus went above and beyond assisting in the repair of a defective driver’s side door handle. He personally assisted in dri Rudy Salazar with Alderson Lexus went above and beyond assisting in the repair of a defective driver’s side door handle. He personally assisted in driving a loaner to my home 2 hours from Lubbock and then arranged to have my vehicle returned within a few days. This commitment to service and customer satisfaction keeps me returning to Alderson Lexus as a satisfied client. Thanks! More

first class looking forward one of these days for a new lexus maybe the lx but it will have to be red and black int. looking forward one of these days for a new lexus maybe the lx but it will have to be red and black int. More

Service Department Service was outstanding, reasonable waiting time no complaints. Rudy Salazar very professional and courteous. I would recommend Alderson Lexus to my Service was outstanding, reasonable waiting time no complaints. Rudy Salazar very professional and courteous. I would recommend Alderson Lexus to my friends and family. Thank You. More

Always Pleased! Rudy Salazar is the BEST! He always takes good care of us when we take our car in! I’d recommend using this service to everyone! Rudy Salazar is the BEST! He always takes good care of us when we take our car in! I’d recommend using this service to everyone! More

10-29-2018 As usual Al Griggs was extremely helpful and professional. He was prompt to respond to my requests and questions and to prepare a trade-in proposal. As usual Al Griggs was extremely helpful and professional. He was prompt to respond to my requests and questions and to prepare a trade-in proposal. Al personally delivered my car to my home in Midland. He was very patient explaining the features. I appreciated the time he took to get my Sirius radio connected, making sure my cell phone worked in my new car and even taking time to notify my insurance provider so I was immediately covered. This is the third Lexus I have owned. I didn't think they could get any better but the 2019 RX-350 is as close as possible to being the "perfect car." Thank you Al. More