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Alderman's Toyota - Service Center

Rutland, VT

4.8
248 Reviews

248 Reviews of Alderman's Toyota - Service Center

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August 10, 2022

Excellent Customer Service in Service and Parts department with very reliable and thorough Service Technicians More

by Whitepaw3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Christian
Aug 10, 2022 -

Alderman's Toyota responded

Thanks for sharing your appreciation for the team at Alderman’s Toyota!

August 06, 2022

Excellent service, friendly and accommodating went out of their way to get car back and forth More

by sandylasky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa, Tony, john
Aug 06, 2022 -

sandylasky responded

Excellent service, friendly and accommodating. Went out of their way to get car back and forth for servicing

Aug 08, 2022 -

Alderman's Toyota responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Alderman’s Toyota team. Drive safely, and we hope to see you back!

Aug 12, 2022 -

sandylasky responded

Best ever scheduling pickup,delivery and service.

July 14, 2022

Easy to make appointments. Service completed in reasonable time. Rep was courteous and reviewed the services performed More

by George K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zeb
Jul 14, 2022 -

Alderman's Toyota responded

Thank you for the review, George. We are glad that our team delivered a nice service experience. See you again next time here at Alderman’s Toyota!

July 07, 2022

Alderman Toyota service was great with fixing my RAV4 rear door. A piston had broken, so I could not open the back. No rides for my pup for a few days. They were very professional, ordered the part, 😳$ More

by Whip99smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember her name, very nice
Jul 07, 2022 -

Alderman's Toyota responded

Thank you for this feedback! We are glad to hear that the Alderman’s Toyota team was able to assist with your vehicle and get the job done. Drive safely in your Toyota RAV4, and if there is anything more we can do to assist you, please don't hesitate to reach out!

July 06, 2022

Very good service from beginning to end. Job was explained clearly and wait time was minimal. Free car wash is always welcome. More

by ges1021
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Jul 06, 2022 -

Alderman's Toyota responded

Thanks for your praise! We're delighted our team delivered communicative, prompt assistance and that you appreciated the complimentary car wash. We hope to see you again at Alderman’s Toyota!

June 29, 2022

Very happy with the dealership. Good experience finding and purchasing the vehicle and excellent service in the months since. Today's service trip was as good as it gets - Nate chec More

by sriederer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate
Jun 29, 2022 -

Alderman's Toyota responded

We will certainly let Nate know you appreciated all the help. Thanks for choosing Alderman’s Toyota!

Jun 29, 2022 -

sriederer responded

You are welcome! Thanks for providing customer-friendly service. I forgot to mention that Nate is both courteous and cheerful!

June 29, 2022

Lisa was terrific met me once I drove in and was friendly and efficient and has a nice personality She is very customer oriented Watching her with another customer showed how patient she is More

by gilbert
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa
Jun 30, 2022 -

Alderman's Toyota responded

Gilbert, thank you for taking the time to review us! We are so glad to hear that Lisa delivered a successful service experience. Drive safely, and we hope to see you back again at Alderman’s Toyota!

June 27, 2022

Terrible service had undercoating went bad overspray on windows all over car needs to go back,being inconvenienced again. More

by thomasmhogan
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nathan
Jun 28, 2022 -

Alderman's Toyota responded

Thomas, I am sorry to read this feedback. We strive to deliver seamless and professional service, and it is disappointing that this was not better reflected in your time working with us. I apologize for the inconvenience with regard to your vehicle and would appreciate the chance to speak with you to see what more I can do to help fix things. If you are willing to discuss this further, please feel free to reach out. Best, Todd Christian - Service Manager - 802-776-6000 (ext. 2129)

June 16, 2022

Through and quick as always, the carwash is the best, everything was explained in detail More

by lorvis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zeb Washburn
Jun 17, 2022 -

Alderman's Toyota responded

Thank you for your continued business and your confidence in our work! We are happy to have you as an Alderman’s Toyota customer and we look forward to seeing you next time.

June 15, 2022

Great service, my appointment was booked in a timely manner. Friendly service writer. Would highly recommend. More

by Joanneln
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa
Jun 15, 2022 -

Alderman's Toyota responded

We truly appreciate your recommendation. Thank you so much for visiting us at Alderman’s Toyota and taking time to post a review!

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