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Alderman's Toyota - Service Center

Rutland, VT

4.8
243 Reviews

243 Reviews of Alderman's Toyota - Service Center

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September 20, 2022

Relaxed, convenient and friendly. Thorough service, no pressure for additional work. It felt like they really cared. More

by suzanneisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cannot remember
Sep 20, 2022 -

Alderman's Toyota responded

Our team is always happy to help you out! Thank you so much for supporting Alderman’s Toyota and we will see you next time!

September 12, 2022

Everyone at Alderman’s is always professional and friendly. It’s a great dealership. I’ve always had a positive experience when dealing with the service department. More

by Marcia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zeb
Sep 13, 2022 -

Alderman's Toyota responded

Marcia, thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Alderman’s Toyota team. Drive safely, and we hope to see you back again down the road!

September 06, 2022

I thought things went well, once my car was picked up. I had set the appointment up with vaket service, but for some reason this was not known to the dealership. Once I called to see why my car had not More

by stephenjoy1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember their names
Sep 07, 2022 -

Alderman's Toyota responded

Stephen, thank you for sharing! We are thrilled to hear that you had a successful service experience working with the Alderman’s Toyota team. With regard to the rest of your review, we apologize for any confusion regarding your scheduled appointment and will be sure to use this feedback to prevent this from happening in the future. If there is anything more we can do to assist you, please don't hesitate to reach out!

September 01, 2022

From the initial contact to the purchase, every interaction has been pleasant!! Would definitely recommend this dealership to family and friends!! More

by Snowqueen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacobe
Sep 01, 2022 -

Alderman's Toyota responded

Congratulations on your new car! We are thrilled to see that your car-buying experience here at Alderman’s Toyota was a positive one!

September 01, 2022

Brought my vehicle in for 15 K service was informed that oil cap was not reinstalled after the last service at the same dealer. Very concerned about the longevity of my vehicle at this point More

by Really, you forgot the oil cap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
Sep 01, 2022 -

Alderman's Toyota responded

I'm sorry to see that you're frustrated and that your oil cap wasn't reinstalled. We never want customers to feel concerned about their vehicles like this, so we should discuss this directly. Please get in touch. Thank you, Todd Christian - Service Manager - 802-776-6000 (ext. 2129)

September 01, 2022

Service appointments are easy to make online. Communication is excellent in confirming appointments and during service. The dealer has plenty of comfortable seating while waiting. The service adv More

by JPI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roseann Merrill
Sep 01, 2022 -

Alderman's Toyota responded

Thanks for the review. We're glad that the team was communicative and nice to work with. We appreciate your business here at Alderman’s Toyota!

August 31, 2022

Always excellent service in service department and sales. Have been a customer for over 10 Years. Would never change. Thank you for all you do in all departments. More

by mrsflowers59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Aug 31, 2022 -

Alderman's Toyota responded

Thank you for being a loyal customer of Alderman’s Toyota for over 10 years! We are grateful for your feedback and look forward to our continued relationship.

August 30, 2022

Top notch. Excellent service and follow up. Always take my truck there for service. The best… More

by gwryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Christian
Aug 30, 2022 -

Alderman's Toyota responded

Thank you for taking the time to support Alderman’s Toyota with your 5-star review! We appreciate your continued business and look forward to seeing you again!

August 30, 2022

+A to the service department for getting me in and out in less than an hour! Thank you! More

by Ironsguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
U/K
Aug 30, 2022 -

Alderman's Toyota responded

It is our pleasure to offer efficient and timely service! Thanks for supporting Alderman’s Toyota with your review!

August 27, 2022

Always friendly, always thorough while working on our RAV. We use the service contract and have no complaints. More

by N/A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Aug 29, 2022 -

Alderman's Toyota responded

Thank you for trusting us to take great care of your Toyota RAV4! We appreciate your feedback and we look forward to welcoming you back for your next visit. Drive safely!

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