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Alderman's Toyota - Service Center

Rutland, VT

4.8
248 Reviews

248 Reviews of Alderman's Toyota - Service Center

Sort by
December 20, 2022

Service Associate was 5 star service extremely knowledgeable about my truck with great personality. I will always come back moving forward due to this!!!!! More

by Donald.fenton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service associate
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December 17, 2022

Transmission replacement on my 07 Tundra. As usual Nate was really helpful. I made the decision to go for it. Nate and crew did an excellent job. Smooth through all gears. Price was exactly More

by MK0524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
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December 13, 2022

Great timely service from reception to finish. ..clear explanation of service and cost...shout out to service tech Andrew Sansone...great explanation and work...and dogs are welcome More

by quackonthehill65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Sansone, Zeb Washburn
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November 02, 2022

Great service, very friendly and professional. They get you in and out on time. Always Love Aldermanns! More

by Tmla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Leonard
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Nov 03, 2022 -

Alderman's Toyota responded

Thank you so much for your glowing review! We are thrilled to see that your experiences with our service team have kept you coming back to Alderman’s Toyota!

October 13, 2022

Fast, friendly and efficient! Always do a great job! The mechanics are the best there are! More

by Cwimb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zac
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Oct 14, 2022 -

Alderman's Toyota responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Alderman’s Toyota team. Drive safely, and we hope to see you back again down the road!

September 20, 2022

Relaxed, convenient and friendly. Thorough service, no pressure for additional work. It felt like they really cared. More

by suzanneisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cannot remember
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Sep 20, 2022 -

Alderman's Toyota responded

Our team is always happy to help you out! Thank you so much for supporting Alderman’s Toyota and we will see you next time!

September 12, 2022

Everyone at Alderman’s is always professional and friendly. It’s a great dealership. I’ve always had a positive experience when dealing with the service department. More

by Marcia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zeb
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Sep 13, 2022 -

Alderman's Toyota responded

Marcia, thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Alderman’s Toyota team. Drive safely, and we hope to see you back again down the road!

September 06, 2022

I thought things went well, once my car was picked up. I had set the appointment up with vaket service, but for some reason this was not known to the dealership. Once I called to see why my car had not More

by stephenjoy1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember their names
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Sep 07, 2022 -

Alderman's Toyota responded

Stephen, thank you for sharing! We are thrilled to hear that you had a successful service experience working with the Alderman’s Toyota team. With regard to the rest of your review, we apologize for any confusion regarding your scheduled appointment and will be sure to use this feedback to prevent this from happening in the future. If there is anything more we can do to assist you, please don't hesitate to reach out!

September 01, 2022

From the initial contact to the purchase, every interaction has been pleasant!! Would definitely recommend this dealership to family and friends!! More

by Snowqueen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacobe
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Sep 01, 2022 -

Alderman's Toyota responded

Congratulations on your new car! We are thrilled to see that your car-buying experience here at Alderman’s Toyota was a positive one!

September 01, 2022

Brought my vehicle in for 15 K service was informed that oil cap was not reinstalled after the last service at the same dealer. Very concerned about the longevity of my vehicle at this point More

by Really, you forgot the oil cap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
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Sep 01, 2022 -

Alderman's Toyota responded

I'm sorry to see that you're frustrated and that your oil cap wasn't reinstalled. We never want customers to feel concerned about their vehicles like this, so we should discuss this directly. Please get in touch. Thank you, Todd Christian - Service Manager - 802-776-6000 (ext. 2129)

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