Alderman's Toyota - Service Center

The best Service Department in the State. Always clear and concise communication from the service team and the techs get the job done in a timely fashion. Five Stars Always clear and concise communication from the service team and the techs get the job done in a timely fashion. Five Stars More

The other Toyota dealership could not figure out the issue with my RAV4 Hybrid. Alderman’s didn’t hesitate, knew exactly what to look for and solved the problem I had been having for 3 years. Very hap issue with my RAV4 Hybrid. Alderman’s didn’t hesitate, knew exactly what to look for and solved the problem I had been having for 3 years. Very happy! More

This is a real review, no fake bologna review here… I had a great experience! I will be back to “young Mike” for more vehicle purchases. Polite and professional. I need to purchase a truck next and this is w a great experience! I will be back to “young Mike” for more vehicle purchases. Polite and professional. I need to purchase a truck next and this is where I will get it from, no doubt. I purchased a pre owner vehicle for my teenage son as a first car. Smooth process, answered all of my questions, sent me a video with vehicle information and to introduce himself. That is what actually brought me in. We test drove 4 vehicles and settled on a pre owned Subaru Legacy and they knew the back story on the vehicle. The Manager was very pleasant and you can see they care about the customer experience. He even threw in the snow tires that went with the car from the previous owner! I had a concern regarding the battery as I had to have AAA jump the car and since we had just purchased it, it should not have that issue. I sent a message regarding my concern and disappointment of the issue just to let them know and I was planning to go to my mechanic for a new battery but they contacted me immediately and had me bring the car in, and took care of it and did not charge me a dime. They figured out the issue was the remote start was draining the battery. We decided to unhook it for now and we will have it replaced this fall. It will be around $400-$500 for a replacement but the Manager said they would take care of it. I told him I wasn’t worried about that and we will figure it out this fall. They really are great to work with and they are very fair with folks. Oh, and they even gave me a coupon for a free car wash! I cannot wait to get my Truck from there next! Michelle Chamberlain More

As always, I received excellent service. Personnel were all courteous, professional, and friendly. I highly recommend. Personnel were all courteous, professional, and friendly. I highly recommend. More

The agent was very rude. He snapped at me. He was snotty he interrupted. I’m not very happy. He snapped at me. He was snotty he interrupted. I’m not very happy. More

1- 1/2 hour wait for service quoted. Took 3 hours. Missed my next appointment. Took 3 hours. Missed my next appointment. More

Needed a wheel bearing and rear brakes before a trip. My work schedule conflicted with the service department’s schedule, so I utilized the night drop box, and had them leave the key locked in my vehicle My work schedule conflicted with the service department’s schedule, so I utilized the night drop box, and had them leave the key locked in my vehicle for pick up. Alderman’s was very quick at diagnosing the issues / calling me that morning, getting the parts in, taking payment over the phone, and having it all done by the time I was off work. More

Wonderful people and excellent service I always enjoy getting my service done at Alderman’s Toyota getting my service done at Alderman’s Toyota More

Service was great and aldermen was able to get me in and out within a couple of hours. out within a couple of hours. More

Got in for an oil change for Prius by dropping in as I was in town which was very useful. was in town which was very useful. More