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Alderman's Toyota - Service Center

Rutland, VT

4.8
243 Reviews

243 Reviews of Alderman's Toyota - Service Center

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November 27, 2020

Very satisfied courteous timely on schedule efficient you need to remove the 25 word minimum because saying simple satisfied and happy should suffice this is annoying and I may avoid further reviews More

by mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Nov 30, 2020 -

Alderman's Toyota responded

Mike, thank you for taking the time to leave us a review! We are so glad you had a good experience working with our team at Alderman’s Toyota, and we hope to see you again sometime!

November 27, 2020

As usual, friendly, knowledgable, 'no-pressure' staff, spotless facility, timely and expert service that gets it right the first time and a great expanded waiting area...PS...dog friendly too More

by TulipLily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carol Kubler, Michaela LaBounty, Mike Warner Zeb Washburn
Nov 30, 2020 -

Alderman's Toyota responded

Thank you for taking the time to leave us a review! It is always a pleasure to service your vehicle here at Alderman’s Toyota, and we look forward to your next visit!

November 20, 2020

Fabulous, quick service. CSR was wonderful. COVID-19 policies and practice are dead-on. And I got a free car wash! Why in the world did I ever use the 'other' dealer? More

by LRH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No idea
Nov 20, 2020 -

Alderman's Toyota responded

Thank you for your confidence in Alderman’s Toyota. We're thrilled to hear that our team continues to impress you by providing great service!

November 20, 2020

Most importantly there took sanitation to a higher level than any other business I have been in from the moment I got out of the vehicle, to the service desks, to the lobby, restroom, and getting back into More

by Tricia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Harrington
Nov 20, 2020 -

Alderman's Toyota responded

Tricia - Thank you for taking the time to review us! Customer safety is our top priority, and it means a lot to hear that you felt comfortable during your time at our dealership. We appreciate your support and hope to earn your business again at Alderman’s Toyota. Safe travels!

November 18, 2020

Brought my 2013 Toyota Tacoma into Alderman's for Toyota's Limited Service Campaign (LSC) frame treatment, service work, and snow tires. Everything was done professionally and ahead of schedule. My s More

by jvalen312
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Harrington, Corey Ramos, Robert Paterson
Nov 19, 2020 -

Alderman's Toyota responded

We're so lucky to have you in the Alderman’s Toyota family! It makes our day to hear that our service team made your latest visit just as professional and communicative as you've come to expect. Thank you for trusting us with all of your repair and maintenance needs - it was a pleasure to help you get ready to take on the winter in your 2013 Toyota Tacoma!

November 14, 2020

We’ve done business with Alderman’s Toyota for many years and have always had an excellent experience. We plan to continue and always recommend them to our friends. More

by Matsonmarci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil, Roseanne?
Nov 16, 2020 -

Alderman's Toyota responded

Thank you so much for your longtime business and support! We truly appreciate you recommending Alderman’s Toyota to your friends, and we look forward to working together for years to come.

October 28, 2020

I was coming in for a fuel pump replacement due to a recall. I was confused on where to go at first, but the person was incredibly helpful and put my anxiety at ease. My car was fixed without any proble More

by Kaili O
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Harrington
Oct 28, 2020 -

Alderman's Toyota responded

Kaili, thank you for taking the time to leave us a review! It was our pleasure to assist you here at Alderman’s Toyota, and if you ever need anything else, don't hesitate to come back and see us again!

October 14, 2020

Everything was good, except after a tire rotation and tire air pressure check, we got about 12 miles down the road and our low tire pressure warning light came on! Inadequate checks? Not enough air? More

by Kmpingree
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Harrington and Nick Duprey
Oct 14, 2020 -

Alderman's Toyota responded

Thank you for trusting us with your vehicle. I'm sorry to hear that this light came on and I can understand your concern. We would be happy to look into this for you, so please give me a call at your convenience. Todd Christian - Service Manager - 802-776-6000 (ext. 2129)

October 12, 2020

Overall service was good. However when we were told of the problem and how it was fixed, the individual who took care of checking us in/out talked to us in a manner that was a bit disrespectful. Additiona More

by Mariana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know
Oct 13, 2020 -

Alderman's Toyota responded

Mariana - We strive for friendly and thorough service here, and I would like to speak with you directly about what happened during your visit to ensure that we are living up to our values. I've tried to reach you but was unable to get in touch. Would you consider giving me a call? Thank you, Todd Christian - Service Manager - 802-776-6000 (ext. 2129)

October 12, 2020

Each time I go to Alderman’s Toyota I have the same experience. People are pleasant and efficient. The place is spotless. Now with the Covid, the seating was spread out and people were masked —someth More

by gormankw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Did not catch names
Oct 13, 2020 -

Alderman's Toyota responded

Thank you for posting about your recent visit to Alderman’s Toyota. I am glad to hear that our team consistently provides you with great service! Additionally, customer safety remains our priority and we are pleased to see that you were comfortable in our business. We look forward to taking care of you next time.

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