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Alderman's Toyota - Service Center

Rutland, VT

4.8
248 Reviews

248 Reviews of Alderman's Toyota - Service Center

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April 01, 2022

My visit was very friendly and efficient; as always. The took care of all of my needs. More

by veazie4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zeb, Nate
Apr 01, 2022 -

Alderman's Toyota responded

Thank you for the glowing review! We are so glad to hear that you had a successful service experience working with Alderman’s Toyota team. Drive safely, and we hope to see you back again down the road!

March 31, 2022

Very friendly , polite, respectful and accommodating. Comfortable waiting space. Great service and service area easy to navigate! More

by gcolbyw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zeb, Mitzy
Mar 31, 2022 -

Alderman's Toyota responded

We appreciate the fantastic review of Alderman’s Toyota! Thanks for taking the time to share with us. Until next time!

March 29, 2022

Aldermen’s does not stand behind their products. What ever problem arises, it’s all on the customer. Both new and used vehicles have had major issues in my experience. I was told recall would take 6 More

by Harris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Did not get a name.
Mar 29, 2022 -

Alderman's Toyota responded

Harris - It's concerning to read this feedback, and I am very sorry you've been experiencing issues with your vehicles. I can assure you customer satisfaction is our priority, and we work hard to provide excellent service. After looking up your records, we can determine that your service appointment for your 2017 Tacoma was for a frame spray on your truck. Some of the models for that year already came with a frame spray prior to shipment, and your vehicle was one of those. All we needed to do was to seal the plugs on your vehicle. Your vehicle did not need a whole frame spray. Your concerns are important to us, and I think it would be best if we spoke directly to see what we can do to improve for you moving forward and regain your confidence. Please give me a call when you can. Thank you, Todd Christian - Service Manager - 802-776-6000 (ext. 2129)

March 23, 2022

Great service department. Reasonably priced always completes the work as described over the phone. Free car wash is a nice touch. More

by jstoy215
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service department
Mar 23, 2022 -

Alderman's Toyota responded

We are so happy to see your review! Nothing makes our day more than positive feedback about our great staff so we will certainly let everyone know they were a big help during your service visit. Thanks! - Alderman’s Toyota

February 24, 2022

We have had excellent service from the sales and service departments for the past yesr of Toyota ownership. Thank you More

by rnchanson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose
Feb 24, 2022 -

Alderman's Toyota responded

Thank you for the great review! We are so glad to hear that you had such a successful experience working with the Alderman’s Toyota team. Drive safely, and we hope to see you back again down the road!

February 18, 2022

Service advisers were great. Friendly and informative. And the service manager was overseeing the whole process. Great job. More

by greatservice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
dont know
Feb 21, 2022 -

Alderman's Toyota responded

It is gratifying to hear that our team delivered a five-star experience for you! Thank you for choosing Alderman’s Toyota and for sharing your feedback. Drive safely until we see you again!

January 31, 2022

The service department was friendly and efficient. I was in and out for my service within the hour. I have been going here for many years and have had several vehicles taken care of here More

by gebaude7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Merrill
January 28, 2022

I baught all most8 car frome over thier every body nice over thier they treet me nice staff are very good i like to go again again More

by mayur.purohit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom. Mike
January 20, 2022

Very friendly service that has always delivered great service for my rides for the last 15 plus years … Thank you .. More

by randysbarrows
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service desk help
January 07, 2022

Always when I go into Aldermans Toyota everyone in service and dealership is professional and knowledgeable and its a great feeling to know your taken care of when your there!! More

by Patriots1261
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katie
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