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Alderman's Toyota

Rutland, VT

4.7
343 Reviews
Alderman's Toyota located in Rutland is proud to be one of the premier dealerships in Vermont. From the moment you walk into our service department, you'll see that our commitment to Customer Service is second to none. We strive to make every visit to Alderman's Toyota an excellent one - for the life of your vehicle, whether for sales, finance, service, parts, or a visit to our brand-new, state of the art car wash. We are proud to serve customers in Rutland, Killington, Manchester, Middlebury, White River Junction, & Woodstock, VT as well as Whitehall, NY. We are also conveniently located right down the street from the junction of Route 4 & Route 7!
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33 Seward Rd

Rutland, VT

05701

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Showing 343 reviews

December 04, 2022

Mitzy was fantastic. She found a car I was looking for in a matter of days and then could’ve been nicer dealing with her. The whole experience was great. More

by dmccullough001
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitzi
Dec 04, 2022 -

dmccullough001 responded

Great job Alderman Toyota.Give Mitzi a raise she was great.

November 10, 2022

I was very impressed that they took me in at 8 AM when oh I remembered my appointment was 9:30 AM. More

by Mclifford
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roseanne merril
Nov 10, 2022 -

Alderman's Toyota responded

It makes us proud to hear that our team exceeded your expectations! Thank you for the 5-star review of Alderman’s Toyota!

November 02, 2022

Great service, very friendly and professional. They get you in and out on time. Always Love Aldermanns! More

by Tmla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Leonard
Nov 03, 2022 -

Alderman's Toyota responded

Thank you so much for your glowing review! We are thrilled to see that your experiences with our service team have kept you coming back to Alderman’s Toyota!

October 22, 2022

Alderman's tried to sell me a vehicle that looked great until we put it on the lift which revealed a severally rusted frame. This is a 2011 Toyota Prius that is unsafe due to a rusted frame and they had ju More

by ferraris.steve
Friendliness
Recommend Dealer
No
Employees Worked With
The manager
Oct 24, 2022 -

Alderman's Toyota responded

Customer safety is our top priority and I regret that your recent experience with us left you with a different impression. I understand your concern and will discuss this feedback with my team to ensure all of our vehicles are road-ready. If there are any other details you'd be willing to share with me, I would welcome your call. Thank you, Tom Kingsley - New Car Sales Manager - 802-776-6000 (ext. 2102)

October 13, 2022

Fast, friendly and efficient! Always do a great job! The mechanics are the best there are! More

by Cwimb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zac
Oct 14, 2022 -

Alderman's Toyota responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Alderman’s Toyota team. Drive safely, and we hope to see you back again down the road!

September 20, 2022

Relaxed, convenient and friendly. Thorough service, no pressure for additional work. It felt like they really cared. More

by suzanneisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cannot remember
Sep 20, 2022 -

Alderman's Toyota responded

Our team is always happy to help you out! Thank you so much for supporting Alderman’s Toyota and we will see you next time!

September 12, 2022

Everyone at Alderman’s is always professional and friendly. It’s a great dealership. I’ve always had a positive experience when dealing with the service department. More

by Marcia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zeb
Sep 13, 2022 -

Alderman's Toyota responded

Marcia, thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Alderman’s Toyota team. Drive safely, and we hope to see you back again down the road!

September 06, 2022

I thought things went well, once my car was picked up. I had set the appointment up with vaket service, but for some reason this was not known to the dealership. Once I called to see why my car had not More

by stephenjoy1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember their names
Sep 07, 2022 -

Alderman's Toyota responded

Stephen, thank you for sharing! We are thrilled to hear that you had a successful service experience working with the Alderman’s Toyota team. With regard to the rest of your review, we apologize for any confusion regarding your scheduled appointment and will be sure to use this feedback to prevent this from happening in the future. If there is anything more we can do to assist you, please don't hesitate to reach out!

September 01, 2022

From the initial contact to the purchase, every interaction has been pleasant!! Would definitely recommend this dealership to family and friends!! More

by Snowqueen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacobe
Sep 01, 2022 -

Alderman's Toyota responded

Congratulations on your new car! We are thrilled to see that your car-buying experience here at Alderman’s Toyota was a positive one!

September 01, 2022

Brought my vehicle in for 15 K service was informed that oil cap was not reinstalled after the last service at the same dealer. Very concerned about the longevity of my vehicle at this point More

by Really, you forgot the oil cap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
Sep 01, 2022 -

Alderman's Toyota responded

I'm sorry to see that you're frustrated and that your oil cap wasn't reinstalled. We never want customers to feel concerned about their vehicles like this, so we should discuss this directly. Please get in touch. Thank you, Todd Christian - Service Manager - 802-776-6000 (ext. 2129)

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