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Alderman's Toyota

Rutland, VT

4.7
341 Reviews
Alderman's Toyota located in Rutland is proud to be one of the premier dealerships in Vermont. From the moment you walk into our service department, you'll see that our commitment to Customer Service is second to none. We strive to make every visit to Alderman's Toyota an excellent one - for the life of your vehicle, whether for sales, finance, service, parts, or a visit to our brand-new, state of the art car wash. We are proud to serve customers in Rutland, Killington, Manchester, Middlebury, White River Junction, & Woodstock, VT as well as Whitehall, NY. We are also conveniently located right down the street from the junction of Route 4 & Route 7!
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33 Seward Rd

Rutland, VT

05701

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Showing 341 reviews

May 11, 2022

Got the work done fairly quickly and reasonably priced. So far, so good. I will return for service(s) when needed. More

by May Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
May 11, 2022 -

Alderman's Toyota responded

Thank you for stopping in at Alderman’s Toyota for service and leaving us a review! We are always appreciative of positive feedback. See you next time!

May 11, 2022

Very professional and courteous service was done in the timeframe that was promised highly recommended to anyone More

by Norton.David.j
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager
May 11, 2022 -

Alderman's Toyota responded

We're glad your service visit was timely, courteous, and pleasant, David! Thank you for the fabulous review and for recommending Alderman’s Toyota - we hope to see you back again next time!

May 07, 2022

Good car service , but too expensive! The wait time for service is also too long. Front desk staff very helpful, especially Lisa. More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa front desk
May 09, 2022 -

Alderman's Toyota responded

John - Thank you for bringing these concerns to my attention. We strive to provide timely service for a fair value and I appreciate your feedback. I hope you consider working with us in the future, and if there is anything that I can do to assist you, please contact me directly. Todd Christian - Service Manager - 802-776-6000 (ext. 2129)

May 05, 2022

Always competent and courteous service. Have always done service on my car. I’m always more than satisfied. More

by vtmay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate
May 05, 2022 -

Alderman's Toyota responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with the Alderman’s Toyota team. Drive safely, and we hope to see you back!

May 04, 2022

Usually I get very good service and accurate wait times. This time the wait time was 1.75 hours to change 4 tires. I was as a result 5 minutes late to Zoom conference call. I would have taken a courtesy rid More

by petermgall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack
May 04, 2022 -

Alderman's Toyota responded

Peter, I am very sorry that it took longer than expected to change your tires and for not offering you additional transportation. During our tire changeover season, we sometimes experience some challenges and bottlenecks that can lead to delayed times in our service department. While this is not acceptable, it is something that does occur. I would also like to apologize for not communicating better with this delay. I apologize for the inconvenience this caused and look forward to earning your five stars moving forward. Thank you, Todd Christian - Service Manager - 802-776-6000 (ext. 2129)

May 04, 2022 -

petermgall responded

Thank you Todd. I appreciate the follow up.

April 30, 2022

very friendly and great experience. Very knowledgeable about all the Toyota products. I would highly recommend this location to anyone More

by lafontaine02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Leonard and Tom
May 01, 2022 -

lafontaine02 responded

Thank you for a very comfortable and relaxing purchasing of my new corolla

May 02, 2022 -

Alderman's Toyota responded

Thank you for the great review! We are so glad to hear that you found the right vehicle working with the Alderman’s Toyota team. Drive safely in your new Toyota Corolla, and we hope to see you back!

April 27, 2022

love the service, attentive, polite, smilin, which is always nice to see, and first thing in the morning lol good job guys, ty! More

by pennyfrmvt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
alex
Apr 27, 2022 -

Alderman's Toyota responded

Thank you for this excellent review! We appreciate your kind words about the Alderman’s Toyota team. See you next time!

April 26, 2022

I’ve been coming here for 10 years or more. Both the Sales and Service departments are very professional and courteous. It’s a pleasure doing business with Alderman’s Toyota. More

by Shanegingras
Recommend Dealer
Yes
Employees Worked With
Service desk - forgot his name.
Apr 26, 2022 -

Alderman's Toyota responded

Thank you, for your years of business at Alderman’s Toyota! We are proud to have you as a valued customer and look forward to ten more years. See you soon!

April 25, 2022

The service department was very friendly, courteous, efficient, and listened to my questions. Not only did my 15000 mile checkup and oil change in record time but also answered my question about media More

by Liztimnich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zeb
Apr 25, 2022 -

Alderman's Toyota responded

It means a lot that we have your recommendation. Thank you for being a fan of the Alderman’s Toyota service team and we look forward to seeing you again next time!

April 21, 2022

Great service. Only waited one hour. Staff was very pleasant and professional. Chatted with service manager, sales manager, and owner. More

by brettpfishes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd
Apr 22, 2022 -

Alderman's Toyota responded

We are happy to hear that our team delivered such efficient, top-notch service! Thank you for choosing Alderman’s Toyota and for stopping by to leave a review. Drive safely!

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