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Alderman Automotive - Service Center

Fishers, IN

4.0
73 Reviews

73 Reviews of Alderman Automotive - Service Center

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February 26, 2024

Very honest, dealer had said brakes needed replaced immediately. Not the case at all will be a long term client. Very much appreciated. More

by waterskitg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
didn't pick up on names
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February 26, 2024

Alderman provided brake service on my car. The facility is clean, new, and the people are friendly. The repair went well and I am satisfied. Thanks! More

by Lawkare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Jackson
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October 05, 2023

I was told when they came to pick up my vehicle on my lunch hour that it would be back by 630pm tjat evening. No bobody called me after that time. I called the same that same day, and yes I was very upse More

by United States Quality Control
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David and "Z"
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Oct 05, 2023 -

Alderman Automotive responded

Our Lot Porter came to pick up your vehicle as a courtesy. Earlier that day the service writer that you spoke with informed you that your truck would not be done today and your exact response was that you would come pick it up tomorrow morning. Then you called multiple people at our dealership cussed them out said you were going to bury the general manager in a hole if you didn’t get your truck back and you were going to bill us $200 an hour for every hour that your truck was gone. I’m not sure why you would say the very disrespectful and negative things that you said but no business operates that way and no one gave you any expectation, other than it would be ready tomorrow morning. Unfortunately, with your very aggressive threats you’re not allowed back on our property.

Oct 05, 2023 -

United States Quality Control responded

We never got a rental! Now your really in trouble for openly making false claims on public forum Please provide the details of the car you rented Where is it I’m calling police to report it missing right now

Oct 05, 2023 -

United States Quality Control responded

We have contacted both police agencies Your false claims are on record Buyer Beware Feel free to search public records of reports filed in Hamilton county and Hancock county 10/05/2023 20:06

Oct 05, 2023 -

Alderman Automotive responded

I am not sure what to even say. Who does the things you do. You told our manager that he didn’t know who he was messing with and that you would bury him in a hole. You stated you recorded that call. Did you tell the police that you said that? We feel now the safety of our employee are at risk.

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