Alderman Automotive - Service Center

They did an awesome job on fixing my timing belt my water pump on my car and they did it in a timely fashion, and I was very pleased with the work they did pump on my car and they did it in a timely fashion, and I was very pleased with the work they did More

Service people very professional. Informed me of things that could be due on my car according to cars milage and also general maintenance that they may have noticed. Informed me of things that could be due on my car according to cars milage and also general maintenance that they may have noticed. More

Just took to long for service but we are all good now that car is back that car is back More

Oil change took 1 hour 45 minutes from the time of my appointment until I decided to approach the service desk. By that point, my car was sitting in the lot and the attendant told me he "was just coming appointment until I decided to approach the service desk. By that point, my car was sitting in the lot and the attendant told me he "was just coming to get me". After another 10 minutes of waiting for him to key the work into the computer, he provided the invoice, took payment, and I was finally out the door -- almost 2 hours! Otherwise, staff was friendly, suggested additional services, and the facilities were clean and inviting. If I don't have a coupon, I will probably go elsewhere for quicker service. More

Matt was great. They could have topped off my fluids for my oil change. A little disappointing They could have topped off my fluids for my oil change. A little disappointing More

Alderman took care of a service issue I had from when I purchased the vehicle from them. They were fair in assisting with the cost of the repair & doing so in a timely manner once parts arrived. There was purchased the vehicle from them. They were fair in assisting with the cost of the repair & doing so in a timely manner once parts arrived. There was a part that they damaged while replacing the original piece that needed fixed, & they covered the replacement of that for free so they definitely stand behind their work & treat their customers right. More

First impression is how neat and clean the service station is. Great work and timely! Service department is top notch! station is. Great work and timely! Service department is top notch! More

My 1st try did not disappoint. Hope future visits are consistent and provide same or better communication, understanding, authenticity, great effort in work and integrity. Hope future visits are consistent and provide same or better communication, understanding, authenticity, great effort in work and integrity. More

I was told by that my car was ready. Then when I was got the 45 mins later. I was told it wasn’t ready took another 20 mins. The. You guys literally pushed my seat completely back. T Then when I was got the 45 mins later. I was told it wasn’t ready took another 20 mins. The. You guys literally pushed my seat completely back. Then he replaced my steering wheel to where I had to readjust it. If the car wasn’t ready then u should have said that. Also learn to put stuff back where u found it especially when it’s not urs. More

Brought my car in for service. Besides somewhat of an attitude they failed to actually fix the problem that I reported and offered me a $4000 dollar repair bill. Some of which I ha Besides somewhat of an attitude they failed to actually fix the problem that I reported and offered me a $4000 dollar repair bill. Some of which I had discovered after purchasing the vehicle that were not addressed during your inspection process. Turns out a twenty dollar part was the issue that I had reported but they didn't want to fix. A loose brake line at the caliper causing a leak on a repair done prior to my purchase and missed by Alderman. So in conclusion while happy with the sales side I won't be bringing my vehicle back for service and will probably not return or recommend anyone. More