Alderman Automotive - Service Center

Terrible customer service. I will never return to Alderman. There are way too many options out there to choose a sleazy place like this one. I will never return to Alderman. There are way too many options out there to choose a sleazy place like this one. More

Easy to get an appointment. Thorough and very up front about charges. Provided upsell options with no pressure. So happy I found them Thorough and very up front about charges. Provided upsell options with no pressure. So happy I found them More

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This place absolutely screws people over. I agreed to pay a set price and what I paid was over 12k more. When I asked how that happened I was told it was assumed I expected “fees” so they are I agreed to pay a set price and what I paid was over 12k more. When I asked how that happened I was told it was assumed I expected “fees” so they aren’t discussed. Terrible customer service from beginning to end. The car died during a test drive and we couldn’t get ahold of anyone to come assist. Absolutely terrible terrible place to purchase a car. Would never ever recommend. More

I arrived on time as scheduled. Work was completed in a timely manner and as usual for an oil change, they recommended other services. I added an alignment. Everyone was courteou Work was completed in a timely manner and as usual for an oil change, they recommended other services. I added an alignment. Everyone was courteous and professional. The waiting area is very nice. More

The oil change is too expensive even with coupon. $69 is about $15 more expensive than nearby dealerships. $69 is about $15 more expensive than nearby dealerships. More

Great place for service! Friendly staff that communicates well, reliable and timely service, clean and welcoming environment, and detailed inspections with photos of their fi Friendly staff that communicates well, reliable and timely service, clean and welcoming environment, and detailed inspections with photos of their findings. We'll be returning to Alderman for our service needs in the future. I would highly recommend you check them out! More

Took my car for service and the inspection due light wasn’t turned off, had to drive 40miles back each way to get it turned off and on top of that my seat was scratched and they look no liability withou wasn’t turned off, had to drive 40miles back each way to get it turned off and on top of that my seat was scratched and they look no liability without even investigating. More

They sell broken cars and never stand behind the car they sold. Don't trust this seller if you don't want to waste your time and money. Also, service department is awful they never call you back eventho they sold. Don't trust this seller if you don't want to waste your time and money. Also, service department is awful they never call you back eventho they have your car and you're waiting for any information. They just make you pay for the rental car for nothing cause they don't know how to communicate. These people and this business only care about money, not the customers, and they'll do everything to let you down. More

The Service Department quickly diagnosed the issue and were able to have the repair completed the next day! My car is very happy now and so am I. were able to have the repair completed the next day! My car is very happy now and so am I. More