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Alderman Automotive

Fishers, IN

4.2
92 Reviews
Our family-owned and operated dealership looks forward to giving the Indy area the same quality of service that the 2 generations of Alderman's before us provided. Jerry Alderman, our grandfather, ventured into this business in 1953 and established Alderman Ford. He was dedicated to running the dealership differently than his competitors by creating & maintaining relationships with customers and providing products they could stand behind. One of the biggest things that set Alderman apart from everyone else in the industry was the meaning of their handshake. If offered a handshake, rest assured you were shaking the hand of someone with integrity. Our father, Gary, took over the dealership in 1967 and continued to run the dealership the "Alderman Way" by embracing those same fundamentals until he retired in 2005. Fast forward 12 years and Alderman Automotive opened its doors. We successfully continue to base our name and company on the same principles that the two generations before us did. We are honored to be "back in the business" and continue to share the Alderman name with our community, both near and far.
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13875 Trade Center Dr

Fishers, IN

46038

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Showing 92 reviews

May 04, 2024

Made an appointment in advance for an oil change and brake inspection, they had my car for 9 hours and as soon as I drove off the lot a “brake pad” light came on and it cost me $300. The manager said he More

by kkirk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Joseph
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : matt, adam
April 29, 2024

This company is rude and doesn’t tell the full truth watch out when buying a car from this place More

by anthonysmash26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erick Bradford
Apr 29, 2024 -

Alderman Automotive responded

Anthony Manifold, you called our service department about a lost key. You authorized your vehicle to be towed here so we could get a key cut. After normal business hours you came and picked up your vehicle. We then had to look at suing you for your service bill. As a customer you did not tell the truth in your review not the dealer.

April 24, 2024

Sold us a crappy car, told us false information, and failed to report a plethora of damage. Then refused to work on it… More

by Journeewoodley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Billy Wilcox
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Gregory
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Joseph
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Alderman Automotive responded

We did not sell you a "crappy' car. It is a very nice car. Where ever you parked it, a vermin climbed into the engine bay and chewed on your electrical wiring, this all happening after you purchased it. How is that the dealerships fault? We did not refuse any work. Because of the existent of the damage by the vermin we referred you to the Audi service department to assist. What did we falsify and what did we fail to report to you?

April 21, 2024

Everyone made the transaction very easy. Good communication. Even ven the shipping was made easy and QUICK! Best of all we love the Volvo XC90 and feel it was reasonably priced. I would buy More

by jdrealty
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Frazee
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2024

David was very easy to work with. Helped us get a reasonable deal and then help clear out my stuff from my old car. More

by micpoo2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Canas
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Frazee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Sohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2024

Sequoia had rust in door which was not disclosed and vehicle check engine light came on two days after delivery! Also, non functional rear door and brake lights were not disclosed. Very bad experience!! More

by will60
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David Frazee
1.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Sohn
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2024

David Frazee was awesome to work with. Pleasant and not overbearing. Great Salesperson I will work with again More

by studemark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Canas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max McHaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Frazee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zahid Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Sohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2024

Appreciated the cleanliness of the facility and the amenities. Oil change and tire rotation were timely and a reasonable price. More

by Daryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2024

Austin found issues and corrected them even though this was above and beyond what he was asked to do. He kept within the quote as well. Definitely will use them again! More

by catherinefrazee
Recommend Dealer
Yes
Employees Worked With
Austin Sohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2024

Very quick and easy process, and with the help of David I got the car I wanted at an amazing price. Thank you More

by khorywilliams19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Frazee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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