Alderman Automotive

Alderman took care of a service issue I had from when I purchased the vehicle from them. They were fair in assisting with the cost of the repair & doing so in a timely manner once parts arrived. There was purchased the vehicle from them. They were fair in assisting with the cost of the repair & doing so in a timely manner once parts arrived. There was a part that they damaged while replacing the original piece that needed fixed, & they covered the replacement of that for free so they definitely stand behind their work & treat their customers right. More

First impression is how neat and clean the service station is. Great work and timely! Service department is top notch! station is. Great work and timely! Service department is top notch! More

Everyone was amazing! They stayed late on a Saturday to make sure I got into my new truck! Hassle free experience! They stayed late on a Saturday to make sure I got into my new truck! Hassle free experience! More

My 1st try did not disappoint. Hope future visits are consistent and provide same or better communication, understanding, authenticity, great effort in work and integrity. Hope future visits are consistent and provide same or better communication, understanding, authenticity, great effort in work and integrity. More

I was told by that my car was ready. Then when I was got the 45 mins later. I was told it wasn’t ready took another 20 mins. The. You guys literally pushed my seat completely back. T Then when I was got the 45 mins later. I was told it wasn’t ready took another 20 mins. The. You guys literally pushed my seat completely back. Then he replaced my steering wheel to where I had to readjust it. If the car wasn’t ready then u should have said that. Also learn to put stuff back where u found it especially when it’s not urs. More

Service was very professional and very helpful I will recommend anyone to this dealership Great customer service and support. recommend anyone to this dealership Great customer service and support. More

This was the first time purchasing a vehicle at a dealership and to be honest, I was expecting it to take all day and to have a poor experience. It was the complete opposite!!! Everyone was very frie dealership and to be honest, I was expecting it to take all day and to have a poor experience. It was the complete opposite!!! Everyone was very friendly and professional. More

Brought my car in for service. Besides somewhat of an attitude they failed to actually fix the problem that I reported and offered me a $4000 dollar repair bill. Some of which I ha Besides somewhat of an attitude they failed to actually fix the problem that I reported and offered me a $4000 dollar repair bill. Some of which I had discovered after purchasing the vehicle that were not addressed during your inspection process. Turns out a twenty dollar part was the issue that I had reported but they didn't want to fix. A loose brake line at the caliper causing a leak on a repair done prior to my purchase and missed by Alderman. So in conclusion while happy with the sales side I won't be bringing my vehicle back for service and will probably not return or recommend anyone. More

Professional staff who are very open about everything, had a good experience through and through. had a good experience through and through. More

Transmission replacement was done correctly, efficiently, and quickly. Service was outstanding, and at a reasonable cost (I was quoted by a number of shops). I'd gladly go back to them and highly recommend t and quickly. Service was outstanding, and at a reasonable cost (I was quoted by a number of shops). I'd gladly go back to them and highly recommend them to others based on my experience. A++ More