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Alderman Automotive

Fishers, IN

Overview
Employees
Reviews
Vehicles
4.1
144 Reviews
Our family-owned and operated dealership looks forward to giving the Indy area the same quality of service that the 2 generations of Alderman's before us provided. Jerry Alderman, our grandfather, ventured into this business in 1953 and established Alderman Ford. He was dedicated to running the dealership differently than his competitors by creating & maintaining relationships with customers and providing products they could stand behind. One of the biggest things that set Alderman apart from everyone else in the industry was the meaning of their handshake. If offered a handshake, rest assured you were shaking the hand of someone with integrity. Our father, Gary, took over the dealership in 1967 and continued to run the dealership the "Alderman Way" by embracing those same fundamentals until he retired in 2005. Fast forward 12 years and Alderman Automotive opened its doors. We successfully continue to base our name and company on the same principles that the two generations before us did. We are honored to be "back in the business" and continue to share the Alderman name with our community, both near and far.
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13875 Trade Center Dr

Fishers, IN

46038

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Showing 144 reviews

March 11, 2024

A little bit at waiting room proximately 60 minutes for car oil change! It’s not bad at all!! Good services. More

by khiem.tran07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 07, 2024

Done by time requested. Great value with the coupon. Convenient to work. Advised on what concerns will need addressed with no high pressure sales. More

by ronalddriesens61
Recommend Dealer
Yes
Employees Worked With
Billy Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 04, 2024

Awesome center. Clean and professional. Easy going service department with full transparency! Would recommend to everyone! More

by wilcox.w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Canas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max McHaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Frazee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zahid Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Sohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 28, 2024

I really appreciate Adam and Alderman Automotive. Every experience I've had there so far has been outstanding. More

by DAVIDJOHNSTON98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 28, 2024

Great work at a very affordable price. Fast and easy! I would not take my car anywhere else! More

by hunterlogan83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 28, 2024

I had an appointment and the salesman called me several times throughout the course of the day to make sure that I would make it, but wasn't pushy with it. Dealership was clean and everyone was friendly. T More

by sean95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Sohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter Decker
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February 27, 2024

overpriced overpriced overpriced overpriced overpriced overpriced overpriced overpriced overpriced overpriced overpriced overpriced overpriced overpriced overpriced overpriced overpriced ov More

by chrishockstra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erika Jackson
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February 26, 2024

Very honest, dealer had said brakes needed replaced immediately. Not the case at all will be a long term client. Very much appreciated. More

by waterskitg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
didn't pick up on names
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February 26, 2024

Alderman provided brake service on my car. The facility is clean, new, and the people are friendly. The repair went well and I am satisfied. Thanks! More

by Lawkare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Jackson
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October 05, 2023

I was told when they came to pick up my vehicle on my lunch hour that it would be back by 630pm tjat evening. No bobody called me after that time. I called the same that same day, and yes I was very upse More

by United States Quality Control
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David and "Z"
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Oct 05, 2023 -

Alderman Automotive responded

Our Lot Porter came to pick up your vehicle as a courtesy. Earlier that day the service writer that you spoke with informed you that your truck would not be done today and your exact response was that you would come pick it up tomorrow morning. Then you called multiple people at our dealership cussed them out said you were going to bury the general manager in a hole if you didn’t get your truck back and you were going to bill us $200 an hour for every hour that your truck was gone. I’m not sure why you would say the very disrespectful and negative things that you said but no business operates that way and no one gave you any expectation, other than it would be ready tomorrow morning. Unfortunately, with your very aggressive threats you’re not allowed back on our property.

Oct 05, 2023 -

United States Quality Control responded

We never got a rental! Now your really in trouble for openly making false claims on public forum Please provide the details of the car you rented Where is it I’m calling police to report it missing right now

Oct 05, 2023 -

United States Quality Control responded

We have contacted both police agencies Your false claims are on record Buyer Beware Feel free to search public records of reports filed in Hamilton county and Hancock county 10/05/2023 20:06

Oct 05, 2023 -

Alderman Automotive responded

I am not sure what to even say. Who does the things you do. You told our manager that he didn’t know who he was messing with and that you would bury him in a hole. You stated you recorded that call. Did you tell the police that you said that? We feel now the safety of our employee are at risk.

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