Albrecht Subaru of Wakefield - Service Center

Hearing a right side rattle and an unnerving crunch when backing up, I immediately headed for Subaru of Wakefield. Despite my having no appointment and a very limited time frame, Christine offered to put me backing up, I immediately headed for Subaru of Wakefield. Despite my having no appointment and a very limited time frame, Christine offered to put me on the afternoon repair schedule. She reassured me that the problem might be minor and even drove the car herself to see what she could learn. Within an hour, my car was returned to me after the technician discovered a wayward tack had somehow lodged itself in the brake rotor. In addition, the repair work was covered under my warranty. I am so appreciative of Christine's help and understanding and of the service department at Subaru of Wakefield. More

At Wakefield Subaru customer satisfaction practices start from the top! Leadership delivers the ultimate level of satisfaction to their customers! That was my experience at Wakefield Subaru yesterday! I was from the top! Leadership delivers the ultimate level of satisfaction to their customers! That was my experience at Wakefield Subaru yesterday! I was totally impressed when the dealership staff immediately elevated my concern to their leadership! They took the time to listen to my concern and addressed momentary. Many thanks! More

I left this dealer for a while and returned because of the service I always received from Christine. She has made what could be in unpleasant situation easy to tolerate. the service I always received from Christine. She has made what could be in unpleasant situation easy to tolerate. More

Christine is consistantly a joy to work with and is able to answer all my questions. I will return again for service on my Tribecca. to answer all my questions. I will return again for service on my Tribecca. More

brought my car into Subaru with the check engine light on. The car was fixed very fast. Left the dealer with a well working car and a smile. on. The car was fixed very fast. Left the dealer with a well working car and a smile. More

Christine is always personable, knows her job and sees that you are in and out of the dealership at the promised time. She makes sure to update you if there has been a change, or if another problem has b that you are in and out of the dealership at the promised time. She makes sure to update you if there has been a change, or if another problem has been found. She also lets me know if something is covered and still under warranty. More

I had purchased my first of eight subarus in 2002 and have all my cars maintained at this dealership. Christine has always been very knowledgable and helpful in informing me what regularly scheduled main have all my cars maintained at this dealership. Christine has always been very knowledgable and helpful in informing me what regularly scheduled maintainence needed to be done and when. She is always cheerful and willing to accomodate my work schedule and my car repairs. I would never take my car to any other dealership. I think Christine is great. More

As soon as I entered the office Christine greeted my wife and I with a smile. After I explained that I was dropping off my car early as I had to get into Boston, Christine explained that she thought she cou and I with a smile. After I explained that I was dropping off my car early as I had to get into Boston, Christine explained that she thought she could fit was in earlier. As soon as my car was ready, she came out to the waiting room and told me we were set to go. The car was serviced and we were on our way to Boston for our other appointment on time. THANKS CHRISTINE! More

Christine is very knowledgeable, friendly and communicates all necessary information. She finds discounts for which I am eligible and estimates accurately the amount of time I will need to set a communicates all necessary information. She finds discounts for which I am eligible and estimates accurately the amount of time I will need to set aside. It is truly a pleasant experience these days to visit this dealership for service. More

Christine is not only friendly and courteous, but expresses a knowledge of the product, and general maintenance required. It is a pleasure to know she is only making the recommendations that are req expresses a knowledge of the product, and general maintenance required. It is a pleasure to know she is only making the recommendations that are required in a timely manner. More