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Albia Ford

Albia, IA

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rated
3 Reviews

114 North Clinton St.

Albia, IA

52531

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Showing 3 reviews

May 16, 2024

Thomas and Alex did a great job in our car purchasing experience, we enjoyed it. More

by Kenneth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex -sales person, Thomas Palcic, Tucker Cattell
October 19, 2023

Bought a 2008 F250 sight unseen by the word of their salesman Tucker which sent me a video of it stating this was mechanically sound, with no issues. The add which i found it on also stated it had a 6 m More

by Upset
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tucker Cattell
May 23, 2023

These are by far the most dishonest people I have ever dealt with. I preordered a truck in Jan of 2022 and when it was delivered to the dealership they sold it to someone else without even contacting me, More

by mowhite
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Todd Long and Thomas the salesman
May 23, 2023 -

Albia Ford responded

Mrs. White, as always I am happy to discuss this matter further and also texted you this morning, Todd Long 712-790-1935

May 23, 2023 -

mowhite responded

I have never received a text from you today or any other day unless I initiated the conversation myself. The last I heard from you was when I inquired about the truck search last Friday. Once you find my replacement truck then we can have all the discussion you want. Only then will I recant my current review.

May 23, 2023 -

Albia Ford responded

9:34am please check again as the read receipt shows delivered on my cell?

May 23, 2023 -

mowhite responded

I did check again. Must have been another happy customer. My last text message from you which again, I started, was at 6:29pm on Friday May 19th. Feel free to share your text message again, either here or to my phone. I'm sure it's a good one.