Albemarle Chrysler Jeep Dodge RAM

Negative experience w/ service dept Review is for service department. I don't normally leave negative reviews unless I have a very poor experience and I did at Joe Maus service center i Review is for service department. I don't normally leave negative reviews unless I have a very poor experience and I did at Joe Maus service center in Albemarle this past Friday 4/17/2020. Took my 17 Jeep Grand Cherokee there for them to diagnois a knocking sound coming from underneath the vehicle when warm. They heard the noise, took it back for around 10 minutes and then came out and advsied the noise was normal and coming from the exhaust. I knew right then that wasn't right and definately not a normal sound but they persisted if was. So on Monday, 4/20/2020 took my Jeep to Griffin Jeep in Hamlet, NC and they had the vehicle for the entire day and did an acutal diagnois(what Joe Maus service should have done in the first place) and now the transmission is being replaced under warranty as it was determined to be the cause of the noise and definately not normal. Will not be back here. More

Amazing experience! Jeffia assisted us with everything we needed. She was amazing and made us feel like family. We have never had a place welcome us like she did! Jeffia assisted us with everything we needed. She was amazing and made us feel like family. We have never had a place welcome us like she did! More

Best experience ever! I walked out with the perfect car for me! I couldn’t be happier! Thank you Jeffia! You’re the best! Thank you so much! I walked out with the perfect car for me! I couldn’t be happier! Thank you Jeffia! You’re the best! Thank you so much! More

Very nice and helpful! Jeffia was amazing! Very down to earth and friendly! Everyone was very helpful in the purchase of our first new vehicle! Will recommend to everyone! Jeffia was amazing! Very down to earth and friendly! Everyone was very helpful in the purchase of our first new vehicle! Will recommend to everyone! More

Awesome service Kevin, Joey, and everybody else were amazing and help us get in and out as quick as possible. They heard everything I needed and helped me make the be Kevin, Joey, and everybody else were amazing and help us get in and out as quick as possible. They heard everything I needed and helped me make the best decision possible for my family and I. More

AMAZING! Buying a new car is always so stressful but these lovely people went completely out of their way to make the experience so smooth and so great! Wonder Buying a new car is always so stressful but these lovely people went completely out of their way to make the experience so smooth and so great! Wonderful personalities from everyone I came in contact with. They really took the time to explain what was going on and what was being discussed. Would totally recommend this dealership! JEFFIA you the bomb! More

New truck Excellent service would recommend to a friend. Would come back in the future. Friendly and good customer service Treat you like family. Great wo Excellent service would recommend to a friend. Would come back in the future. Friendly and good customer service Treat you like family. Great work Thanks for the experience More

Great experience! Kevin and Dustin were wonderful! They both went to work immediately to find a used vehicle that worked well for us, as well as one that fit within our Kevin and Dustin were wonderful! They both went to work immediately to find a used vehicle that worked well for us, as well as one that fit within our budget. We couldn't ask for better service...we'd most definitely recommend Stanly County CJDR to anyone looking to buy a new or used vehicle! Thanks again, Kevin and Dustin! More

Service was VERY poor. Horrible customer service. They will tell you one thing one day and the opposite thing the next. Wasted my time and seemed like the entire staff i dea Horrible customer service. They will tell you one thing one day and the opposite thing the next. Wasted my time and seemed like the entire staff i dealt with was incompetent. Have already started a formal complaint with BBB. Its worth the drive to go to a different dealership. More

Great Experience! Everyone was very friendly, helpful, and patient. Great experience with sales and finance associates. Bought a used vehicle and would recommend the d Everyone was very friendly, helpful, and patient. Great experience with sales and finance associates. Bought a used vehicle and would recommend the dealership to anyone. More