Albemarle Chrysler Jeep Dodge RAM
Albemarle, NC
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Wonderful experience. Very professional, kind and welcoming. Knew exactly how to help! Answered any questions I had about buying a used car so that it was easy to understan Very professional, kind and welcoming. Knew exactly how to help! Answered any questions I had about buying a used car so that it was easy to understand. More
Recall turned out to not be a Simple Process What was thought to be a simple recall didn't turn out to be simple. BUT, with all the kinks of a new business I can't complain about the service Robb What was thought to be a simple recall didn't turn out to be simple. BUT, with all the kinks of a new business I can't complain about the service Robbie and Kristina gave me in the service department. My recall on our Jeep was repaired promptly with my appointment, but for unforeseen results the recalled replacement part ended up being defective. Which led to our Jeep being unsafe to drive until another replacement part could arrive to the dealership. It took a little bit of time, but Kristina got all the kinks worked out and was able to get me into a Rental Car that day, so I was not left without a vechicles to drive. It took some time with the Hurricane weather to get a new replacement part in, but that is something no one had control over, and was still able to arrive later in the week. While waiting for the recall Robbie was able to locate an additional concern on our Jeep to be able to fix a seal leak, until a backordered part can arrive for a permanent fix to leaking hatchback seal. It took one week to get through the obstacles of a recall, but all in all it was done in a time frame that was manageable, and the Rental Vechicle eased the stress greatly. Upon picking up our Jeep Robbie graciously had our car detailed on top of getting the issues fixed. I will be bringing my vechicles back to be serviced here in the future. More
Hanna is an awesome saleslady! Hanna Cook is awesome to work with! She will do whatever she can to help you get into your new or used car. Thanks again Hanna you rock! Hanna Cook is awesome to work with! She will do whatever she can to help you get into your new or used car. Thanks again Hanna you rock! More
Keristen Hinson She was very helpful in finding me what I wanted and for the best price. She was helpful and professional. It was a stress free process. Keriston ans She was very helpful in finding me what I wanted and for the best price. She was helpful and professional. It was a stress free process. Keriston answered any questions and worries that I had. I would recommend her to anyone looking for the best deal in town. More
Vehicle purchase Hanna made my car buying experience very easy, she was friendly and listened to what I needed in my next vehicle. I would definitely go to her again f Hanna made my car buying experience very easy, she was friendly and listened to what I needed in my next vehicle. I would definitely go to her again for my next vehicle. More
Great Hannah is a very caring person and easy to work with. Her professionalism and compassionate nature are exactly what I would expect from this area. Won Hannah is a very caring person and easy to work with. Her professionalism and compassionate nature are exactly what I would expect from this area. Wonderful! More
Great customer service Was a all around great experience!!!! The sales advisor was very friendly and very helpful with all my questions. Would absolutely recommend this deal Was a all around great experience!!!! The sales advisor was very friendly and very helpful with all my questions. Would absolutely recommend this dealership to anyone. More
Great Customer Sales Customer service is key in car sales and this dealership nails it! From great service workers to great leaders on the sales end of the dealership. I w Customer service is key in car sales and this dealership nails it! From great service workers to great leaders on the sales end of the dealership. I would recommend this dealership to anyone looking to fix their car or get a new one. More
Amazing Service! Keriston is seriously the best person I've ever had the pleasure of working with! Everyone else I've spoken too in the process of car shopping has bee Keriston is seriously the best person I've ever had the pleasure of working with! Everyone else I've spoken too in the process of car shopping has been super pushy and had the know-it-all attitude. This woman; I can't even put it into words, she's amazingly nice, knows what she's doing, and will bend over backwards trying to help you find the right vehicle and price for you/your family! GO SEE HER before you shop anywhere else! Great catch SC CJDR! More
Wonderful Team Member Great knowledge of what's on lot and the process of buying a car. Will refer friends. She was really outgoing and polite to customers. Great knowledge of what's on lot and the process of buying a car. Will refer friends. She was really outgoing and polite to customers. More