Albany Subaru - Service Center

No good, nothing but broken promises and tried to get me to pay for the additional maintenance package! You have to read the “small print” to realize they try to push this package on everyone. Once my deal to pay for the additional maintenance package! You have to read the “small print” to realize they try to push this package on everyone. Once my deal was completed, I heard nothing from them unless I made the call to check status on my car. More

Had some problems with AS lately. But Jay Parafina is a really good problem solver. But Jay Parafina is a really good problem solver. More

Every step was quick and easy, everyone at the dealership was friendly and helpful. I had no difficulty booking a service. was friendly and helpful. I had no difficulty booking a service. More

Everyone was friendly and accommodating. Service was prompt. I wound up paying far less than I anticipated. Highly recommend Albany Subaru for both Sales & Service. Service was prompt. I wound up paying far less than I anticipated. Highly recommend Albany Subaru for both Sales & Service. More

The Service dept is excellent! Had an issue with my 2024 Forester’s battery as it didn’t stay charged! They found the problem and resolved it in a short time! Thank you Aaron, Jay Had an issue with my 2024 Forester’s battery as it didn’t stay charged! They found the problem and resolved it in a short time! Thank you Aaron, Jay and staff! Renné Beasley More

Express Service was just as promised! In and out in less than 90 minutes. Daniel was very helpful. Thanks!! In and out in less than 90 minutes. Daniel was very helpful. Thanks!! More

The highest possible rating. Very impressive service; first-rate. The entire experience, especially the service, was tops. Very impressive service; first-rate. The entire experience, especially the service, was tops. More

Albany Subaru and Aaron and his team are amazing. Always helpful and going above and beyond. Aaron is the reason I bring my car to Albany Subaru. Always helpful and going above and beyond. Aaron is the reason I bring my car to Albany Subaru. More

Torii is great to work with. She provided the different service options, and contacted me when something came up. She provided the different service options, and contacted me when something came up. More

Jay kept me informed through out the process, texted me as needed, made sure I received the shuttle service I required, and then followed up the next day with me to ensure I was satisfied with everything. as needed, made sure I received the shuttle service I required, and then followed up the next day with me to ensure I was satisfied with everything. That's what I call excellent customer service. More