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Albany Subaru - Service Center

Albany, CA

4.7
822 Reviews

822 Reviews of Albany Subaru - Service Center

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March 23, 2025

Everything about this transaction was good, just the way it should be, including the follow up. Thank you. More

by akotoulas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikkie Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

It's always a pleasure to deal with the staff in the service department.. I've worked with Nikki and Victoria in the past and have always appreicated their professionalism and the courtesy that they s More

by bgarci03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikkie Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Parafina
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2025

As always, they were both efficient and courteous. I appreciated the availability and helpfulness of the shuttle drivers. More

by lisaleo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2025

Attentive and polite reception,good service,restroom and waiting room are very clean,also there is coffee and drinks oh r customer while waiting. More

by LOIHO73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Valadez
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2025

There’s inconsistent experiences here. There’s a mix of down to earth people willing to work to find fair prices mixed with typical “car dealership” types. More

by BRIANAKCORNELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2025

I received excellent service from Alan Poon, the shuttle drivers and the receptionists. Alan was kind, patient, and extremely thorough in answering my questions and explaining everything to me. More

by MEAGANLARA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2025

Aaron is wonderful He contacted the parent company and got the car fixed This is the first time I've felt the need to contact the manager He was great More

by MARSHASKINNER
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2025

Very helpful and thoroughly went through the options and the service was completed earlier than expected. More

by akotoulas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaylee Harral
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2025

I really like the Albany Subaru service department. The service personnel I had the pleasure to work with in my last appointment was very good. His name is Jason Gongora. He answered all my questions. More

by aficialdavid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Gongora Service Dept.
February 23, 2025

Very good service and communication. Helpful, polite, efficient. Nice waiting room especially with the television turned out. More

by LYNNZIMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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