Albany Subaru - Service Center

Very easy to make appointment. The staff were friendly and efficient. It was a pleasant experience. The staff were friendly and efficient. It was a pleasant experience. More

From the welcome by the technician who took my vehicle, to the smooth interaction with the service writer, the entire experience was enjoyable. My vehicle was ready within the promised timeframe, and I was to the smooth interaction with the service writer, the entire experience was enjoyable. My vehicle was ready within the promised timeframe, and I was promptly notified. Overall, I’d rate the service a 10 out of 10. More

Always pleasant, efficient, and trustworthy. And, scheduling, drop off and pick up couldn’t be easier. And, scheduling, drop off and pick up couldn’t be easier. More

Two years in a row I asked to have my wiper blades replaced and it did not happen. When I picked the car up, I waited to have the blades replaced. When I got home, I discovered that a white protective replaced and it did not happen. When I picked the car up, I waited to have the blades replaced. When I got home, I discovered that a white protective piece of plastic had not been removed from one of the wiper blades. I just hope the stuff under the hood was done with more care and attention. My breaks do seem a bit mushy now. More

quick assist and service. . specialist knowlegeable and accomodating.. keep up the good service..👍It was a pleasant experience.. also free snacks outstanding.. customer’s loun . specialist knowlegeable and accomodating.. keep up the good service..👍It was a pleasant experience.. also free snacks outstanding.. customer’s lounge clean..😊 More

Terrible treatment by company policy on dangerous 'STOP/START' feature that again TURNED FORESTER OFF impossible to start . Claim of 'dead battery', series of 'blame the victim' comments on how poss 'STOP/START' feature that again TURNED FORESTER OFF impossible to start . Claim of 'dead battery', series of 'blame the victim' comments on how possible...same problem 15 months ago. This was FAR WORSE situation, dangerous main artery intersection. Company refuses responsibility. Feature can NOT be disabled permanently. Driver must click 'off' each time starting. Life threatening. family has 7 Subarus...only 2019 For, not older 2014 I gave family. WHY does Subaru deny; not offer fix. I'm warning all subaru owners: family in UT, CO, OR, CA. Scared every stop sign/light now. Employees have job at stake; I do not blame them. It's Subaru America. DEADLY More

My Subaru is 7 years old and I still enjoy driving it because it handles so well. i attribute this to Subaru’s excellent servicing and care. because it handles so well. i attribute this to Subaru’s excellent servicing and care. More

The staff at Albany Subaru is doing a great job. I appreciated the thoroughness and follow up I appreciated the thoroughness and follow up More

Good timing for appointments , efficient service, good explanations, clean large wait area. My car is happy, so far. explanations, clean large wait area. My car is happy, so far. More

Christine and Jason were both very helpful. (had the 6 month service on new Crosstrek; also had fog lights installed) (had the 6 month service on new Crosstrek; also had fog lights installed) More