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Albany Subaru - Service Center

Albany, CA

4.7
821 Reviews

821 Reviews of Albany Subaru - Service Center

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April 13, 2025

Jay was excellent and had good advice on how to handle various topics. Thumbs up. More

by STOVERE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Parafina
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2025

Please update your system to put the correct name on the survey. This is Raymond Berri, not Gareth Walters More

by RAYBERRI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Riise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Riise
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2025

I am always treated so well at Albany Subaru. Good service, shuttle rides, and always done before they predict. Very friendly too! More

by LARRY.JACOBSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philip De La Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2025

I was able to drive in with a flattening tire (under warranty) and drive out in about 30 minutes with a new balanced tire. Efficient, friendly technicians and staff. I've been a customer for many year More

by moonwolfmama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2025

Easy to set up an appointment on line and check in. Great waiting area, and service was completed in half the time expected. All staff have been pleasant and professional to interact with… all resultin More

by wildcatfarm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2025

Great customer service and nice waiting area. Victoria explained my options and fees very clearly More

by jerarde
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2025

Appreciate the attention I received for my concerns. Was handled in a timely manner. Aaron and Nikki treated my very professionally. More

by JEETADDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikkie Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2025

I've been purchasing cars from Albany Subaru for the past 15 years, a Ford Escape, my first Cross Trek, and then upgraded to my 2nd Cross Trek. My experience with Albany Subaru has been outstanding, their cu More

by fitmove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Saelee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason
March 24, 2025

For the second time, our car came back with a different problem. Every time we go in they charge us for their services that was not done well, things that were asked was not done. I do not recommend this d More

by claudializ03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2025

Everything about this transaction was good, just the way it should be, including the follow up. Thank you. More

by akotoulas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikkie Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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