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Albany Subaru - Service Center

Albany, CA

4.7
808 Reviews

808 Reviews of Albany Subaru - Service Center

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March 14, 2025

Attentive and polite reception,good service,restroom and waiting room are very clean,also there is coffee and drinks oh r customer while waiting. More

by LOIHO73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Valadez
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2025

I received excellent service from Alan Poon, the shuttle drivers and the receptionists. Alan was kind, patient, and extremely thorough in answering my questions and explaining everything to me. More

by MEAGANLARA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2025

Aaron is wonderful He contacted the parent company and got the car fixed This is the first time I've felt the need to contact the manager He was great More

by MARSHASKINNER
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2025

Very helpful and thoroughly went through the options and the service was completed earlier than expected. More

by akotoulas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaylee Harral
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2025

I really like the Albany Subaru service department. The service personnel I had the pleasure to work with in my last appointment was very good. His name is Jason Gongora. He answered all my questions. More

by aficialdavid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Gongora Service Dept.
February 23, 2025

Very good service and communication. Helpful, polite, efficient. Nice waiting room especially with the television turned out. More

by LYNNZIMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2025

Great! Been coming here for years, will continue. (Here is another six words ok ok) More

by BAOLSHAUSEN
Recommend Dealer
Yes
Employees Worked With
Victoria Cisneros
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2025

Service was polite answered any and all questions nice waiting room coffee ☕️ was a kicker and snacks too. Parts counter also was very helpful for information needed about trailer hitch More

by ktmhd2002
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Parafina
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2025

The people are very knowledgeable and willing to explain any and all issues I’ve had with my one year old Crosstrek. Aaron the service manager has been extremely helpful. More

by OLIVER1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2025

service was done in timely manner, extra repair suggested & done for maintenance upkeep overall, satisfied More

by karen kaner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
can not recall guys name that worked with me
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