Albany Subaru - Service Center

The highest possible rating. Very impressive service; first-rate. The entire experience, especially the service, was tops. Very impressive service; first-rate. The entire experience, especially the service, was tops. More

Albany Subaru and Aaron and his team are amazing. Always helpful and going above and beyond. Aaron is the reason I bring my car to Albany Subaru. Always helpful and going above and beyond. Aaron is the reason I bring my car to Albany Subaru. More

Torii is great to work with. She provided the different service options, and contacted me when something came up. She provided the different service options, and contacted me when something came up. More

Jay kept me informed through out the process, texted me as needed, made sure I received the shuttle service I required, and then followed up the next day with me to ensure I was satisfied with everything. as needed, made sure I received the shuttle service I required, and then followed up the next day with me to ensure I was satisfied with everything. That's what I call excellent customer service. More

Quick, fast and easy. In and out in and out in a minimum of time. In and out in and out in a minimum of time. More

It was a great experience. Daniel was super professional and made my whole visit easy and quick. Daniel was super professional and made my whole visit easy and quick. More

Excellent customer service. Alan was friendly, professional, and helpful. I was kept updated about the progress and the work was completed earlier than expected. Alan was friendly, professional, and helpful. I was kept updated about the progress and the work was completed earlier than expected. More

So far I have had good experiences with them when getting my car serviced. They’re prompt, keep me informed if things needs fixing and finish up on time. my car serviced. They’re prompt, keep me informed if things needs fixing and finish up on time. More

I think it was Michael who assisted me when I drove the car in. Subaru is new to me and he answered some simple questions about the technology. Jason, the person who checked me in isn't on your dept. list car in. Subaru is new to me and he answered some simple questions about the technology. Jason, the person who checked me in isn't on your dept. list. He provided excellent customer service and managed to get me in and out within 1 1/2 hours as promised by sales rep. (Only needed mud guards installed.) The waiting area was clean and comfortable. The coffee well stocked with amazing alternative beverages and few snacks to choose from. Compared to Toyota...I'm impressed. We'll see how the future goes with our long term Subaru relationship. More

Jay was excellent and had good advice on how to handle various topics. Thumbs up. various topics. Thumbs up. More