Albany Motorcars - Mercedes-Benz

New purchase Not pushy and explained everything in detail. Given multiple options on financing vehicle. Made sure I understood how to operate vehicle and all the e Not pushy and explained everything in detail. Given multiple options on financing vehicle. Made sure I understood how to operate vehicle and all the equipment. More

Great experience! Albany Motorcars is a great dealership to buy a car through. We worked with Steve Johnston and he was terrific. He was knowledgeable, courteous and in Albany Motorcars is a great dealership to buy a car through. We worked with Steve Johnston and he was terrific. He was knowledgeable, courteous and in tune with what we were looking for. We went in with an idea of which car we wanted but changed our mind after driving it. Steve suggested that we look at the GLC 300 and it was perfect. What a great car and great buying experience. The purchase was smooth and easy. I would highly recommend Albany Motorcars! We drove from Auburn, Al and it was well worth the drive. More

Great place to buy a car. Albany Motor Cars is the place to purchase your new or used car. Our salesperson (Steve Johnston) and entire staff are spot on. They will treat you wi Albany Motor Cars is the place to purchase your new or used car. Our salesperson (Steve Johnston) and entire staff are spot on. They will treat you with the class and respect you deserve. My parents were looking to trade their Lincoln. They were looking at Lincoln and Cadillac. My daughter and I were in Albany looking at different makes and models. We stopped in and was introduced to Mr. Johnston. We explained what we were looking for and why. He took the time out of his day to demonstrate an MB E300. Very nice car. Drives and rides excellent. After the test drive, i introduced my parents to the possibility of the MB. They were a little concerned because our Town(Tifton) does not have a dealership and would have to travel to Albany for service and repair. I convinced them to at least take a look. My mom fell in live with the C300. It was the perfect size for her. We decided on the model but they did not have the color in stock. My parents had a trade. The offer and out the door price was much better than i expected. My parents concerns about service and repair was extinguished when they offered to pick up and return when service was needed. Albany Motor Cars dealer traded for the car my parents wanted. We picked it up the next day. Two weeks later a semi backed into my parents car. Well....being a brand new car with 300 miles, we decided to get a new MB C300. In just a few days after the insurance check received Steve drove to my parents house with a brand new car. I know this was a long review but felt that it was too important not to share. In a nutshell, the dealership and Mr. Johnston is beyond fair and all out class. My mom loves her car. If you are in the market for a car, buy your car at Albany Motor Cars and ask for Steve. More

Guy Craft The sales consultant was knowledge of the vehicle and his customer service was excellent. He made my purchasing experience very pleasant and for the The sales consultant was knowledge of the vehicle and his customer service was excellent. He made my purchasing experience very pleasant and for the first time buying a car, I had no regrets after I bought it. I love Albany Motorcars and their wonderful staff. More

Gay one great Saleman I have been buying cars for awhile but the great experience I had with Albany Mercedes-Benz was one great memory in the book. Gay Crafts made my purch I have been buying cars for awhile but the great experience I had with Albany Mercedes-Benz was one great memory in the book. Gay Crafts made my purchase go so smooth that I will recommend anyone to go see him if you’re looking to buy. Thank you Gay Craft for helping me leave with a smile! Kecie Brooks More

One great experience I have been buying cars for many years, but the team at Albany Mercedes-Benz gave me one of the best experiences I have ever had. Guy Craft is a great I have been buying cars for many years, but the team at Albany Mercedes-Benz gave me one of the best experiences I have ever had. Guy Craft is a great salesman, he pushed those numbers and made my sale go quickly. My hat goes off to him. Thank you for the great customer service. Kecie Brooks More

Jody Fitzpatrick is Knowledgable & Professional The Customer Service is far reaching beyond the final sale of the vehicle purchase. The Sales person Jody Fitzpatrick is Professional & found the exac The Customer Service is far reaching beyond the final sale of the vehicle purchase. The Sales person Jody Fitzpatrick is Professional & found the exact deal for my business. I would recommend this Dealership to family & friends . I appreciate Customer Service because I am in A Public Service Business and without service, you will loose a Client & Future Clients . Thank You Jody ! #cowgirlrealtor More

Service (Customer Service) Great Customer Service! Accomodating and approachable for any service needs. Michelle Elbert in Mercedes Service Department was very helpful, inform Great Customer Service! Accomodating and approachable for any service needs. Michelle Elbert in Mercedes Service Department was very helpful, informative and prompt in Service from scheduling my vehicle, to getting it back in a timely manner! Thanks Michelle! Octavia More

Not sure Although my car was fixed after the second time leaving it with the same problem, it was returned differently than I left it. The first time, the air Although my car was fixed after the second time leaving it with the same problem, it was returned differently than I left it. The first time, the air condititioner did not blow cool air; although, I left it with the air conditioner on and cooling with no problems. When I asked about it, I was told that it was never touched; although the settings were set to Lo. After picking up the second time, I left my car with more than a half tank of gas. The car was returned to me after 5-6 days with the gas light on and having to pray to make it to the nearest gas station. I have been taking my car here for 9 years and have never experienced anything like this. Like I said, my car was fixed after the second visit and I appreciate that, it's just the dishonesty that I can do without. More