Albany Chrysler Dodge Jeep - Service Center

Sales and Service Anita's truck from friend Bonnie Bearch,, Shiff,, Joey's sister and a krebs had stripped oil pan drain plug threads from an impact being used. Bonnie had oil changes here for years. Bearch,, Shiff,, Joey's sister and a krebs had stripped oil pan drain plug threads from an impact being used. Bonnie had oil changes here for years. A machinist had to use a 2 foot bar to break the small drain plug loose on Anita's right after she got it. Now the threads are damaged and should have a new oil pan like Krebs got from this dealers error. My son bought a newer expensive 4 door Jeep from long time mechanic Scott here. In a few miles the front axle locked up at highway speeds because there was no oil in it. Thats Laziness as it takes a few minutes to check fluids before its on the road. My son also bought a newer traverse here with a $4300 extended Warr and tried returning it in 2 days as it seemed to be a lemon. Also the AC didn't work and the service desk lady said your trouble, take your biz somewhere else, I will pray for you. Eventually it was fixed after a lot of grief. My Tool & Die shop makes alignment parts for cars & trucks. Turn on a Hunter alignment machine and all the shims and MCam sleeves are from my Biz with no complaints in 44 years. I was going to delete this until Scott takes offense why I asked about this after He knew that front axle lock up at highway speeds "could have killed my Son ! " Scott said its none of my Biz , Oh you think so ? and he didn't pay anything towards the expensive repair. laziness turned into arrogance and defensiveness. A mechanic benefits from his position selling a similar dealer jeep and it comes with responsibility as credibility is assumed. How do I feel now ? No apology means anything, Its too late. Who doe the IRS fine and penalize the most? The Accountant ! Because they know better. Same thing here, They should know better More

Albany Chrysler did a great job getting me in and running after an unexpected water pump break down. after an unexpected water pump break down. More

Staff were very professional and personable. They took the time to explain different service options and answered all questions. I will definitely be returning for future oil changes and other They took the time to explain different service options and answered all questions. I will definitely be returning for future oil changes and other service needs More

You can trust this dealership to do the right things at the right price. They are honest and have earned my trust. the right price. They are honest and have earned my trust. More

Very friendly and professional employees, easy to make an appointment, very good service department!! Great sales department, would highly recommend Albany Chrysler Jeep. appointment, very good service department!! Great sales department, would highly recommend Albany Chrysler Jeep. More

Sales and customer service are awesome. Service though does not communicate well with the status of your vehicle Service though does not communicate well with the status of your vehicle More

Great customer service as always. I wouldn’t take my truck to get my service done anywhere else. I wouldn’t take my truck to get my service done anywhere else. More

Great dealership to work with. I am wondering why they keep asking me to complete surveys. I am wondering why they keep asking me to complete surveys. More

Friendly, helpful staff in the service dept. Competitive pricing. Fast service, no extra sales pitch for "other issues" Competitive pricing. Fast service, no extra sales pitch for "other issues" More

Everything went well - speedy and friendly service. Clean, nice waiting room. No complaints from me. Clean, nice waiting room. No complaints from me. More