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Alan Webb Nissan
Vancouver, WA
759 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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759 Reviews of Alan Webb Nissan
October 21, 2022
Allen Webb has a great manager in their service center and everyone's is ways super willing to help. Its the manufacture I am struggling with but these guys are highly professional and continue to speak h and everyone's is ways super willing to help. Its the manufacture I am struggling with but these guys are highly professional and continue to speak highly of the brand even though at times they take the brunt of consumer frustrations!! Nissan is lucky to have this service center to repesent the manufacture. The manufacturer needs to step up their game. More
by msrvegas247
Verified CustomerEmployees Worked With
Gail Tolar, Brandi Johnson, Adam Ahmadi, Eden Mederos, Gary Ferguson
September 25, 2022
I have a brand new Nissan rogue and the air conditioning went out in 100° heat. Even though they were overly busy in the service department the manager took my car right in and cleared the code and the AC w went out in 100° heat. Even though they were overly busy in the service department the manager took my car right in and cleared the code and the AC worked. They were wonderful and very accommodating. I will use them for all of my service needs More
by Attagee
Employees Worked With
Brandi Johnson, Eden Mederos
September 24, 2022
If I could I would rate this place a 0. We got a car from them that really should have never been sold. After 5 weeks the car basically broke down, and Alan Webb wouldn’t help us. We bought We got a car from them that really should have never been sold. After 5 weeks the car basically broke down, and Alan Webb wouldn’t help us. We bought it for 10,000 and they only wanted to give us back 6,000 and then have us buy another car from them. They are untrustworthy. They don’t care about you, they just care about making a sale because their business is so slow. The people there will argue with you and tell you the bad reviews are because of their service department, but that’s not true. It’s their entire business. They are shady, don’t even stop in at this place. They will sell you a lemon and leave you stranded. More
by ashley
Employees Worked With
Mike Hendrickson, Bo Shin, Joe Ramirez, John Mann, Henry Welley, Wade Lanagan
August 25, 2022
Best customer service. Friendly and attentive. My car took just over 8 weeks to be fixed. Looked beautiful. Only downside was the lack of promised communication. Friendly and attentive. My car took just over 8 weeks to be fixed. Looked beautiful. Only downside was the lack of promised communication. More
by piratewn1
Employees Worked With
Gail Tolar, Brandi Johnson
August 21, 2022
Great experience. Helpful and knowledgeable but no pressure. The car I wanted sold but they found me another one that I ended up liking even better. Helpful and knowledgeable but no pressure. The car I wanted sold but they found me another one that I ended up liking even better. More
by Jenn Goodrich
Employees Worked With
John Mann
August 17, 2022
Brandy is the best. Good service. Have been in a couple of times and was always treated well. Very friendly and did their best to give me the best and fair price they Good service. Have been in a couple of times and was always treated well. Very friendly and did their best to give me the best and fair price they could. More
by fletch1
Employees Worked With
Brandi Johnson
