Alan Webb Nissan

This past summer we were shopping for a new used car - went through most of the dealerships around Portland metro area and have seen some nasty service on this side of the river... What a different e went through most of the dealerships around Portland metro area and have seen some nasty service on this side of the river... What a different experience it was at Alan Webb Nissan! We went in there once, browsed the lot with Manny Vargas picked a car that we liked - went on a test drive. He was very professional, no pressure tactics, answered all the questions and was quite knowledgeable about the car itself and the specific model. We took our time and talked it over with other family members and were back the next day at closing time. We talked with a different rep (I think it was Joe), for about 30 min and went in to the finance manager (while Joe was detailing the car for us!) - got us a better rate and less money down... I'm going to cut to the chase - We were in/out of there in the matter of 2 hours (that's including all the paperwork!). No pressure, very friendly customer service and helpful financing rep. WOW! What a great experience. Thank you! More

Manny did a good job of getting me the price I requested via e-mail as I would not come in to discuss a deal until that issue was settled. He kept the visit / sale to the 90 minutes or less requirement I in via e-mail as I would not come in to discuss a deal until that issue was settled. He kept the visit / sale to the 90 minutes or less requirement I insisted upon. The trade in offer on my Nissan Titan was fair and in line withthe black book pricing and the loan rate was excellent. More

I purchased a new dodge ram 1500 from Alan Webb in 2006. As part of the transaction, I purchased a TriPak plan for 4 years of oil changes. Recently I went to the dealership for an oil change. When the oil As part of the transaction, I purchased a TriPak plan for 4 years of oil changes. Recently I went to the dealership for an oil change. When the oil change was complete, I was informed I had a bad seal in the rear end that needed to be replaced. I recently had the fluids flushed in the rear end and new seals installed by a very highly rated auto shop in Vancouver. The service rep at Alan Webb's said they could fix it for $135 if I cared to wait. I said no. It was under warranty from the shop that did the rear end service (which I did not tell the service rep). I just received a call stating that the rear end was not leaking and that someone had smeared oil on the rear end to make it look like it was leaking. The only place it has ever been is Alan Webb's and the local shop. There was no oil on the rear end until I visited the Webb service department for the oil change. The way it is parked on my drive way allows me to clearly see the rear end and it was not there until the visit. I have heard of such tactics to get business. I can not prove anything was done that was improper, but there is enough doubt in my mind that I will not be going back, as a maintenance customer or the purchaser of a new vehicle. More

We bought a new Versa through the Costco auto purchase program. We'd done a lot of research online beforehand, so we knew what we wanted and about what it would cost. Alan Webb didn't have exactly the car program. We'd done a lot of research online beforehand, so we knew what we wanted and about what it would cost. Alan Webb didn't have exactly the car we wanted in stock, but Manny Vargas was able to find it nearby very quickly and made arrangements to have it delivered. We were pressed for time on delivery day, and Manny and the finance manager were very helpful in expediting the process; the finance manager even found a better interest rate from my own credit union for me! Overall, it was a very efficient and stress free way to buy the car we wanted. More

Most of the sale was done over the internet. Price was quoted over through Email. Upon arrival the car was parked in front, clean and ready for a test drive. Price was as quoted and the car was as descr quoted over through Email. Upon arrival the car was parked in front, clean and ready for a test drive. Price was as quoted and the car was as described. Sale was completed quickly. Additional offers for Financing, extended warranties and such were reviewed quickly and with no intimidation to buy. The process was quick and pleasant. I would purchase a car from Alan Webb again. More

It's like going to "old home week"! I was treated lika a long lost cousin and had no difficulty viewing and testing a new Rogue. I subsequently purchased the Rogue and I gotta tell ya: If you ain't tried a long lost cousin and had no difficulty viewing and testing a new Rogue. I subsequently purchased the Rogue and I gotta tell ya: If you ain't tried a new Rogue for a while, if ever, you may have missed a real treat! The machine does things for you that you may not have realized you needed. Such as automatic engine breaking on steep downgrades. A very intelligent creation all told. Manny was fun to deal with, has a real sense of humor, no stuffy stuff. I couldn't be more pleased with my purchase or my salesperson! ---Norris Crigler, Vancouver, Wa. More

I had a very possitive experience with this dealer and the sales staff. They treated me well and did not use high pressure tactics which is a huge factor for me. My new Frontier was clean and they even in the sales staff. They treated me well and did not use high pressure tactics which is a huge factor for me. My new Frontier was clean and they even included a full tank of gas! Now that is good customer service. I would recommend your dealership to anyone looking for a new Nissan. Thank You!!! The only negative was the delivery of my license plates. I received my registration in the mail but no plates. I finally called you and was told they were at the dealership. I was not informed of that until I called. I am still waiting for the plates to arrive in the mail. More

My wife and I appreciated the low pressure sales we received from David. Although he is new and did not have all the answers, he was a straight shooter and that is more important to me. He was patient received from David. Although he is new and did not have all the answers, he was a straight shooter and that is more important to me. He was patient with us and accommodating. The only issue we had was with the signing of the paper work. Because we waited until late in the day, there was only one person to complete this work and we waited an additional hour and a half. Other than that, Alan Webb has a satisfied customer. Thanks, More

Manny Vargas did a great job for us. The transaction was seamless and we are enjuing the vehicle a lot. This is our second vehicle from Ala Webb Auto Group and we have been very well treated there by both seamless and we are enjuing the vehicle a lot. This is our second vehicle from Ala Webb Auto Group and we have been very well treated there by both sales and the service department. we hgihly recommed Alan Webb Auto group and manny. Karen Hinsdale More

I love my new car and I appreciate all the help the Alan Webb Nissan team gave me to help me get into the car that I wanted with the payments that I could afford. This was my first time buying a brand new Webb Nissan team gave me to help me get into the car that I wanted with the payments that I could afford. This was my first time buying a brand new car and they made that experience very enjoyable. Alan Webb can count on me as a customer in the future. Thank you so much! More