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Alan Webb Nissan

Vancouver, WA

4.2
760 Reviews
Call Dealership (360) 892-9004

3608 NE Auto Mall Dr

Vancouver, WA

98662

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760 Reviews of Alan Webb Nissan

April 14, 2022

Awesome service at the body shop. Repairs were quicker than anywhere else and customer service was the best I've experienced. More

by CINDYDISME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Tolar
Report | Print
Apr 16, 2022 -

Alan Webb Nissan responded

Your wonderful feedback and rating mean a lot to us. Thanks for taking the time to leave us this information about your recent visit. Take care!

April 14, 2022

The process was so quick and painless. Mike Hendrickson was very professional and awesome to work with. More

by amy75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hendrickson
Report | Print
Apr 20, 2022 -

Alan Webb Nissan responded

Thank you so much for the positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Alan Webb Nissan!

April 13, 2022

Always quick and responsive service. Been a customer for 15 or more years. Very happy with service. More

by plmiller.wa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandi Johnson
Report | Print
Apr 13, 2022 -

Alan Webb Nissan responded

Patricia, That's awesome! We are pleased to hear that we have been able to continue to provide quick and responsive service for 15 plus years! Thank you for choosing Alan Webb Nissan. We look forward to seeing you and your Sentra in the future. Take care and have a great day! Sincerely, Your Alan Webb Nissan Auto Family

April 13, 2022

Honestly five star review but I’m getting really annoyed with the amount of emails I’m receiving asking for a review of this dealership More

by bgarcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Welley
Report | Print
Apr 16, 2022 -

Alan Webb Nissan responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Alan Webb Nissan!

April 09, 2022

Package deal-Mom & I. We walked away pleased with my new purchase. Aladdin's straightforwardness and friendly customer service made this experience worthwhile. Much apprec More

by nicolealdataylor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aladdin Al-Baiaty
Report | Print
Apr 11, 2022 -

Alan Webb Nissan responded

Nicole, Thank you for taking the time to share this nice review with a 5-star rating. We value your time and feedback. We are pleased to hear that Aladdin was straightforward and friendly. We look forward to seeing you and your Murano in the future. Take care and have a wonderful day! Sincerely, Your Alan Webb Nissan Auto Family

April 07, 2022

Responsive and helpful and straightforward. No problems and good experience all around. Happy with the choice. More

by Elliottjd99
Recommend Dealer
Yes
Employees Worked With
Henry Welley
Report | Print
Apr 08, 2022 -

Alan Webb Nissan responded

John, Thank you for your kind review with a 5-star rating. We value your time and feedback. We are happy to hear that our staff was responsive, straightforward, and provided an all-around good experience. We look forward to seeing you and your Leaf in the future. Have a wonderful weekend! Sincerely, Your Alan Webb Nissan Auto Family

April 06, 2022

I had an insurance repair to be taken care of. Gayle helped me jump through all the necessary hoops and I'm VERY satisfied with the finished work. More

by Beaduck2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Tolar
Report | Print
Apr 08, 2022 -

Alan Webb Nissan responded

Jeanette, Thank you for taking the time to share this nice review with a 5-star rating. We are pleased to hear that Gail was helpful and that you are satisfied with the repairs. We wish you many safe travels in your Trax. Take care and have a wonderful weekend! Sincerely, Your Alan Webb Collision Center Family

March 30, 2022

Tried to sell me tires I didn’t need yet and a brake job that was also unnecessary. More

by ericelder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lynn Taylor, Brenda Johnston, Eden Mederos
Report | Print
Apr 01, 2022 -

Alan Webb Nissan responded

Thank you for your time and your valuable feedback. We strive to meet or exceed our customer expectations. We are sincerely concerned and apologize that we fell short of your expectations. Your insight is highly appreciated and will help us to build a better customer experience. You may also reach out to our Service Manager, Adam Ahmadi, to discuss this matter at 360-892-9004 ext 213 or email at adama@alanwebbautogroup.com.

March 29, 2022

I was happy that both service cost and time were less than expected in resetting engine indicator error. More

by ttakeuchi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandi Johnson, Lynn Taylor, Brenda Johnston, Eden Mederos, Kira Groshong
Report | Print
Mar 29, 2022 -

Alan Webb Nissan responded

Tetsuro, Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions and/or concerns. Best Regards, The Alan Webb Nissan Team

March 23, 2022

Worst experience ever got hung up on Called back left many messages no response still waiting More

by jason7734019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
Report | Print
Mar 23, 2022 -

Alan Webb Nissan responded

Thank you for your time and your valuable feedback. We strive to meet or exceed our customer expectations. We are sincerely concerned and apologize that we fell short of your expectations. Your insight is highly appreciated and will help us to build a better customer experience. You may also reach out to our Service Manager, Adam Ahmadi, to discuss this matter at 360-892-9004 ext 213 or email at adama@alanwebbautogroup.com.

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