Back

Alan Webb Chevrolet

Vancouver, WA

4.8
713 Reviews

3712 NE 66th Ave

Vancouver, WA

98661

Directions

By Type

713 Reviews of Alan Webb Chevrolet

July 08, 2020

I’m from Medford and the selection of new Chevy Traverses was pretty slim. My local Chevy dealer wasn’t working with me so I contacted Mike Woods. He was able to give me the same vehicle and add leather for More

by blake.erik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Lang, Mike Woods
Jul 09, 2020 -

Alan Webb Chevrolet responded

Erik, Congratulations on your new Traverse! Thank you for taking your time to share this nice review and 5 star rating. We value your time and feedback. We are pleased to hear that Mike was able to accommodate you wants for a great price. Thank you for choosing Alan Webb Chevrolet. We hope we can help you find your next vehicle in the future. On a personal note, I hope you enjoy your 2020 Traverse as much as I have enjoyed my 2018 Traverse. Have a great day and stay healthy! Sincerely, Genny Smith and Your Alan Webb Chevrolet Family

July 03, 2020

Bob Nodine was very helpful and not pushy. He let me decide what I wanted and was very knowledgeable. I really appreciated his approach and service. Thank you More

by brandonbrookes92
Recommend Dealer
Yes
Employees Worked With
Bob Nodine, Garret Graham
Jul 03, 2020 -

Alan Webb Chevrolet responded

Brandon, Congratulations on your new 2020 Silverado. We are pleased to hear that Bob was helpful. Thank you for taking your time to share this nice review and 5 star rating. We value your time and feedback. We look forward to serving your vehicle's future needs. Take care and stay healthy! Sincerely, Your Alan Webb Chevrolet Family

June 18, 2020

Tried to negotiate only asking they go down $3000 from price and offering 20,000 cash with a trade. After we complained to the general manager they came down $1000? Really? What’s the sheet they go back More

by reddmoi
Recommend Dealer
No
Employees Worked With
Chris Porter, BO Lusher
Jun 19, 2020 -

Alan Webb Chevrolet responded

Mrs. Shotwell, After reviewing your Yelp review and your emails between our General Manager, our Sales Associate, and yourself it appears that we have come to an impasse. We sincerely apologize that we fell short of your expectations and that we couldn't agree on a price on our Certified Pre-Owned unit that is priced competitively within the current used truck market. We are also sorry that our bottom line price which included an additional discount equals poor reviews from you. Our General Manager's offer of; "If we acquire any trucks with similar features and mileage we will make you aware of them, also if you come across other vehicles and need a Carfax report or any other information please reach out to me and I will be happy to assist." still stands. Good luck of your vehicle search. Take care and stay healthy! Genny Smith Customer Experience Manager Alan Webb Auto Group

June 12, 2020

Jason and Scott were awesome. Due to the new way of living i.e. the Coronavirus not having the same interactions that you would normally do the process was great. Scott stayed late to help close the de More

by combsaechao1
Recommend Dealer
Yes
Employees Worked With
Jason White, Dave Milbrandt, Scott Allen
Jun 15, 2020 -

Alan Webb Chevrolet responded

Ken and Fam, Thank you so kindly for taking your time to share this nice review and 5 star rating. We value your time and feedback. We are so pleased to hear that Jason and Scott were awesome and pleasant. We look forward to seeing you and your new Silverado in the future. Have a great day and stay healthy! Sincerely, Your Alan Webb Chevrolet Family

June 12, 2020

Jason was very helpful in the way he went over all parts of the sale along all the new things on our car was very pleased with his knowledge of what we where getting with the new Equinox More

by browniez2
Recommend Dealer
Yes
Employees Worked With
Jason White
Jun 15, 2020 -

Alan Webb Chevrolet responded

Ronald, Congratulations on your new Chevrolet Equinox! We are pleased to hear that Jason was helpful and knowledgeable during your recent purchase. Thank you for taking your time to share this nice review and 5 star rating. We look forward to seeing you and your Equinox in the future. Take care and stay healthy! Sincerely, Your Alan Webb Chevrolet Family

June 10, 2020

EXCELLENT EXPERIENCE I enjoy coming to this dealership, Travis Zavala very helpful and very professional to work with. Travis show me everything I need to know about my ca More

by marksnyder0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Zavala
Jun 10, 2020 -

Alan Webb Chevrolet responded

Mark, Thank you for taking your time to share this nice review and 5 star rating. We value your time and feedback. We are pleased to hear that Travis was professional and helpful. We look forward to seeing you and your Camaro in the future. Take care and stay healthy! Sincerely, Your Alan Webb Chevrolet Family

June 05, 2020

Excellent customer service provided by Mike Woods! Very happy with the overall purchase experience at Alan Webb. I would make another purchase in the future. More

by robertbragdon
Recommend Dealer
Yes
Employees Worked With
Mike Woods
Jun 05, 2020 -

Alan Webb Chevrolet responded

Robert, Awesome! We are pleased to hear that Mike earned your future business. Thank you for taking your time to share this kind review and 5 star rating. We value your time and feedback. We look forward to seeing you and your new Silverado in the future. Take care and stay healthy! Sincerely, Your Alan Webb Chevrolet Family

May 20, 2020

Amazing Customer Service Jamie and Coworkers made purchasing my retired parents new truck a breeze. This is by far the best car dealership I have ever had the pleasure of wor More

by Vickerman/Hagins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Johnson
May 21, 2020 -

Alan Webb Chevrolet responded

Hi there, Thank you for taking your time to share this kind review. We value your time and feedback. We are pleased to hear that Jamie and the rest of the team here Alan Webb Chevrolet provided the best vehicle purchase experience. We look forward to seeing your parents and their new Colorado in the future. Please take care and stay healthy! Sincerely, Your Alan Webb Chevrolet Family

May 20, 2020

Sales during pandemic Some frustration finding my vehicle during the pandemic shutdown, but in the end they gave me a great deal and delivered the vehicle as we wanted. I More

by prettycman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Woods
May 21, 2020 -

Alan Webb Chevrolet responded

Richard, Thank you for taking your time to share this review and 5 star rating. We are please to hear that we were able to provide a great deal during your recent purchase. We look forward to seeing you and your Equinox in the future. Enjoy you new SUV and stay healthy! Sincerely, Your Alan Webb Chevrolet Family

May 19, 2020

I bought my 2020 Silverado from Travis and had a great experience from start to finish. I felt I got a great deal and I love the truck. More

by jimmcdermott_mb
Recommend Dealer
Yes
Employees Worked With
Keith Archer, Travis Zavala
May 21, 2020 -

Alan Webb Chevrolet responded

Jim, Thank you so kindly for taking your time to share this review and 5 star rating. We value your time and feedback. We are pleased to hear that Travis provided a great experience during your recent purchase. We look forward to seeing you and your new Silverado in the future. Enjoy your new truck and stay healthy! Sincerely, Your Alan Webb Chevrolet Family

...
31
...