
Alan Webb Chevrolet
Vancouver, WA
Filter Reviews by Keyword
By Type
713 Reviews of Alan Webb Chevrolet
Jason was awesome so was the lady in financing they work closely with me and Leanne to make sure that we got what we wanted thank you for your the experience and look forward to the service follow thank you closely with me and Leanne to make sure that we got what we wanted thank you for your the experience and look forward to the service follow thank you More
Wonderful people and knowledgeable about the vehicles. Absolutely would recommend to anyone looking at buying a vehicle. I felt that they wanted to make sure my wife and I were content rather than just Absolutely would recommend to anyone looking at buying a vehicle. I felt that they wanted to make sure my wife and I were content rather than just make a sale. More
Great communication throughout the entire process. Would buy again and definitely recommend to others. John was great to work with, quick in response and very friendly. buy again and definitely recommend to others. John was great to work with, quick in response and very friendly. More
I felt like we were treated fairly and professionally. Very organized. Helpful and not high pressured. I would recommend them highly to family , friends and neighbors Very organized. Helpful and not high pressured. I would recommend them highly to family , friends and neighbors More
Great staff and service. I liked the friendly, no nonsense support. Team quickly processed the purchase and I felt that no time was wasted. Great job! nonsense support. Team quickly processed the purchase and I felt that no time was wasted. Great job! More
Very happy! They found us a car when other Chevy dealers could not. Travis is GREAT! He worked with Carol without talking down to her. could not. Travis is GREAT! He worked with Carol without talking down to her. More
Great experience. Mike was very helpful, professional and courteous. He made everything easy. He was straightforward and personable. I highly recommend him and the dealership. courteous. He made everything easy. He was straightforward and personable. I highly recommend him and the dealership. More
Due to some bad fortune, I ended up having to shop for a car earlier than I had expected to have to and during the pandemic, a situation I would not have voluntarily put myself in had I the choice. I went t car earlier than I had expected to have to and during the pandemic, a situation I would not have voluntarily put myself in had I the choice. I went to a few dealerships in Portland, but all the salesmen were either super pushy or totally unhelpful. This did not help me feel better about my overwhelming situation. Luckily, I stumbled upon Alan Webb Chevrolet via a listing for a specific type of car I was considering at the time. I made an appointment with Mike Woods. He was available on short notice and let me know the specific listing I had inquired about was no longer there before I showed up (which I appreciated; if I had been hell-bent on that specific car I would have been able to save the trip). My friend and I were able to test drive the vehicle on our own because of Covid, which was great. Mike was absolutely no pressure. He was available to answer questions, but he made clear that I could spend as much time looking at and playing with the vehicle as I wanted. I felt he was trustworthy and respectful. I ended up buying the car and left in just a few hours. Of course, I’m one of those noobs who was a bit too hasty with the decision and the car ended up not being the right fit for me. I emailed Mike a few days later when I had decided I had to get something else. He was immediately accommodating and said I could come back and test drive some other options and see if I could find something I liked better. He was so nice and understanding – it made me feel much less embarrassed about the situation. They offered me a great trade-in price for the car I had just bought from them because they wanted to make it right. I did not expect that, but I very much appreciated it as I knew I would lose some money because of my mistake. I spent a ton of time in the car I was now considering (which, oddly enough was a vehicle he had suggested the first time I came in). Mike told me to test drive it twice, so I did. It was perfect for me and I couldn’t have found it without Mike. Next time I will ask him right off the bat what he suggests, since he knows what he’s doing! Thank you, Alan Webb Chevrolet! I love my new car and will be recommending you to anyone I know who’s in the market for a new vehicle. More
Our salesman wasn’t a leach. He had us look at the vehicle we came there to test drive. Even when we were unsure, he never tried to move us to another vehicle. Basically he didn’t act like a sn vehicle we came there to test drive. Even when we were unsure, he never tried to move us to another vehicle. Basically he didn’t act like a snake. I appreciated that. Although he did have a Steelers face mask on. I let that slide since he put gas in the Yukon we bought. More