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Alan Jay Ford of Wauchula, Inc.

Wauchula, FL

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15 Reviews

1031 U.S. Hwy 17 N.

Wauchula, FL

33873

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15 Reviews of Alan Jay Ford of Wauchula, Inc.

September 12, 2024

Patient and Understanding. David and Gene were very patient and understanding of our needs and budget at a time when we unexpectedly had to buy a car. They patiently worked wi More

by Farr2easy
Recommend Dealer
Yes
Employees Worked With
David Villalobos
Sep 13, 2024 -

Alan Jay Ford of Wauchula, Inc. responded

Thank you for your wonderful review! We're thrilled to hear that David and Gene provided you with such patient and understanding service while helping you find the perfect car to fit your needs and budget. At Alan Jay Ford of Wauchula, we strive to ensure a positive experience for our customers. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Alan Jay Ford of Wauchula Team

February 09, 2024

Friendly & Professional Staff. I had questions about our bill & they were patient with me & helped me understand it. Facility was easy to find. It was very clean inside and out. More

by dmars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department (numerous people helped us)
Feb 12, 2024 -

Alan Jay Ford of Wauchula, Inc. responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales. Sincerely, The Alan Jay Ford of Wauchula Team

Feb 13, 2024 -

dmars responded

Thank you for doing a great job! Keep up the great work’

February 08, 2024

Had my truck repaired at this place. Paid over $2000. Then upon further inspection, found out what they charged me for wasn't even performed. I would not recommend this dealership. More

by gderrick.howie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Russel Sanchez in service
Feb 09, 2024 -

Alan Jay Ford of Wauchula, Inc. responded

Our dealership goal is to provide exceptional service to every single customer. It appears you did not receive this experience with us. We would like the opportunity to speak with you to work on resolving this issue. Please contact us at your earliest convenience. Sincerely, The Alan Jay Ford of Wauchula Team

June 30, 2022

Thanks to Gene, Tommy, Mark and Brandon. Outstanding work getting my 2022 F150. My truck is awesome. More

by mlnw21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy, Gene, Mark, Brandon
Jul 01, 2022 -

Alan Jay Ford of Wauchula, Inc. responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Alan Jay Ford of Wauchula Team

June 11, 2022

Gene Davis made this shopping experience above and beyond looking at multiple trucks we finally found the best pic thank you. More

by timsteedley67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Favis
Jun 14, 2022 -

Alan Jay Ford of Wauchula, Inc. responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Alan Jay Ford of Wauchula Team

October 12, 2020

Took my Ford F150 in to fix 2 recalls. Service receptionist said they would have to send it to Sebring and had no loaner for me or one I could rent. Good grief! A Ford dealership that can't inst More

by zzcope
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Don't know the name of the lady at the service desk
Oct 27, 2020 -

Alan Jay Ford of Wauchula, Inc. responded

We are very sorry that we did not meet your expectations during your recent visit to our service department. If you would like to talk with one of our managers, we would like to explore this with you and come to a service resolution. Sincerely, The Alan Jay Ford Wauchula Team, Jonathan Aponte, Sales Manager and Mark Faye, General Manager.

January 17, 2019

This place shouldn't represent Ford Co. Place i to much below Ford standards, I was afraid to live my $70K truck to do any service! They can't do Coolant Test. When I asked to do it -They of More

by wesK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Jennings
Jan 20, 2019 -

Alan Jay Ford of Wauchula, Inc. responded

We appreciate you taking the time to share your experience with our dealership, wesK. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you. Sincerely, Jerry Cruz, General Sales Manager, jerry.cruz@alanjay.com

October 24, 2018

Great dealership Sales staff was outstanding. Delivered truck to my door. Very happy, even if i had to take the truck in for service the next day. More

by KAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Cruz
Oct 25, 2018 -

Alan Jay Ford of Wauchula, Inc. responded

Congratulations on your purchase! Thank you so much for taking the time to let us know how happy you are with your experience. Feedback from you is one way we know we are achieving our goals. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Jerry Cruz, General Sales Manager, jerry.cruz@alanjay.com

August 21, 2018

they knew what I needed,an had it n stock.It was a great exp No pressure.Just helpful,knowledge,an made the experience fun. Price was right as well.Thank you Alan Jay Wauchula Ford . Explained all the new tech More

by na Na
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gean Davis,and many more
Aug 23, 2018 -

Alan Jay Ford of Wauchula, Inc. responded

Thanks for the positive words. You're always welcome and we look forward to seeing you next time. Sincerely, Jerry Cruz, General Sales Manager, jerry.cruz@alanjay.com

February 22, 2018

Purchased new care I was impressed with the knowledge and help I got when purchasing my new car. Salesman showed me the updated equipment and how to use it! More

by Ling Ling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Davis
Apr 17, 2018 -

Alan Jay Ford of Wauchula, Inc. responded

Thank you for the 5-star review, Ling! -Alan Jay Ford of Wauchula Team Member

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