Alan Byer Volvo
Syracuse, NY
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Always have had great service with my Volvos. Any issues were repaired the first time . Would not go to any other make car as this is the 3rd one we have bought. Any issues were repaired the first time . Would not go to any other make car as this is the 3rd one we have bought. More
If you are looking to buy or lease a car, I highly recommed Alan Byer Volvo to be your 1st stop. I called Alan Byer Volvo to purchase a Volvo xc60 and Brenin was my initial contact. During the process recommed Alan Byer Volvo to be your 1st stop. I called Alan Byer Volvo to purchase a Volvo xc60 and Brenin was my initial contact. During the process of our communication I found Brenin to be exceptional, professional, knowledgeable and most of all patient. As I did ask alot of questions. He was always available to take my calls and returned my calls promptly to discuss the cars. He even facetimed me to see the car with a walk around. I also had the pleasure to speak to Steven who is one of the owners to discuss prices. I would recommend Brenin to anyone looking to buy/lease a car. Even though I went in a different direction at this time, I'm extremely grateful to have found Brenin and his dealership. Thank you! More
Excellent buying process. Brenin sent me an email regarding a car that fit my criteria perfectly. Arranged a visit to test drive it, bought it! No hassles and very personable staff. regarding a car that fit my criteria perfectly. Arranged a visit to test drive it, bought it! No hassles and very personable staff. More
Braden and the Manager were excellent and very easy to deal with. They weren’t pushy. I told them what I wanted and they understood. Overall great experience would definitely recommend buying a vehicle fr deal with. They weren’t pushy. I told them what I wanted and they understood. Overall great experience would definitely recommend buying a vehicle from here. More
Braden and Dan along with the manager were very kind and patient. I bought a used truck from them. No haggling no annoying pressure. Just sold me the truck sent me on way. Went above and beyond to make sure patient. I bought a used truck from them. No haggling no annoying pressure. Just sold me the truck sent me on way. Went above and beyond to make sure it as happy after having some nit picky issue. 10/10 would go again! More
Alan Y Byer Volvo IS INVOLVED IN PREDATORY LENDING. Alan Y Byer Volvo SCREENS "carefully" their customers, which means Alan Y Byer Volvo WILL NOT SELL VOLVO TO ANYONE WITH A VERY GOOD CREDIT. Alan Y Byer Vo Y Byer Volvo SCREENS "carefully" their customers, which means Alan Y Byer Volvo WILL NOT SELL VOLVO TO ANYONE WITH A VERY GOOD CREDIT. Alan Y Byer Volvo discriminates customers, and run customer's credit check/s without customer's agreement and authorization. Alan Y Byer Volvo uses their general application form at their website to obtain high percentage credit loan/s for their customers from their local 'financial partners-"buddies". Customers are misled that the General application goes directly to Volvo Financial Corporation, thus customers are making aware of the status of their application with Volvo, AFTER offered a high percentage interest loans from local lenders. Alan Y Byer Volvo is involved in DECEPTIVE ADVERTISEMENT PRACTICES, misusing the Volvo Cooporation low percentage's advertisement to make customers applying for credit, while ruining the customers' credit scores with credit searches for car loans without the knowledge of the customer. Most importantly, Alan Y Byer Volvo uses IDme.com, a shady, questionable verification website, which collect all information for the Alan Y Byer Volvo customers, INCLUDING SOCIAL SECURITY NUMBERS. Then, Alan Y Byer Volvo states the customer is ineligible for Volvo financing, since IDme.com COULD NOT VERIFY THE CUSTOMER. THIS GIVE A LEEWAY for Alan Y Byer Volvo to run multiple credit applications, aiming at higher interests loans from their 'friends-lenders"! In this way Alan Y Byer Volvo ruins customer's credit scores and finances, and it is pushing customers to accept whatever Alan Y Volvo will offer them. "WHAT IS PREDATORY LENDING? ..... any practice that convinces a borrower to accept unfair terms through deceptive, coercive, exploitative or unscrupulous actions for a loan that a borrower doesn’t need, doesn’t want or can’t afford." More
This was my first car buying experience and they made the process extremely easy. I got the pleasure of working with Brenin M, who was very friendly and responsive to my needs. The staff was very welcoming, process extremely easy. I got the pleasure of working with Brenin M, who was very friendly and responsive to my needs. The staff was very welcoming, which helped to make the process comfortable. I didn’t feel pressured into anything and I got my car for an extremely good price! More
Cannot say enough good things about this dealer and their agent Deb Matticio. Friendly. Helpful. Knowledgeable. Wlling to sornd as much time with you as necessary. agent Deb Matticio. Friendly. Helpful. Knowledgeable. Wlling to sornd as much time with you as necessary. More
Friendly Service Every time I have come into service our Volvo I have always been greeted by smiling and truly helpful service personnel. I was working with Roman on t Every time I have come into service our Volvo I have always been greeted by smiling and truly helpful service personnel. I was working with Roman on this visit and he worked well with me from dropoff to pick up. Dustin the service manager has always been helpful and made sure I left happy and informed. The entire service team is top notch! More
I came across Tyler T. while on my search for a new vehicle and could not be more impressed with his professionalism, attitude, knowledge of the brand and field, and overall the experience he provided. vehicle and could not be more impressed with his professionalism, attitude, knowledge of the brand and field, and overall the experience he provided. He was quick to get back to me about any questions I had and made me feel heard and secure through every step. I highly recommend visiting Alan Byer Volvo and speaking with Tyler! More