Al Willeford Chevrolet
Portland, TX
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5 Reviews of Al Willeford Chevrolet
This dealership is horrible at fixing vehicles. Took my vehicle around 3-4 times to get the AC fixed in it and they will replace all the expensive parts without fixing the AC. Had my AC going out o Took my vehicle around 3-4 times to get the AC fixed in it and they will replace all the expensive parts without fixing the AC. Had my AC going out on my 2018 Tahoe took it in the first time. I informed them that compressor was going out and it possibly needs a new compressor due to research on the issue it was having. They took it for a week and then they told me my rear evaporator is leaking replaced it said it was fixed didn’t make it 15min down the road and it completely went out worst than when I dropped it off took it back in and said the compressor was out (what I originally told them the issue was due to my own research). Replaced the compressor and it was good for almost 2 months and started again. At this point I was suspecting a leak or faulty new compressor. Took it to another shop to diagnose since the first few times dealer couldn’t fix issue. They told me the compressor was not working properly. Since it was just replaced I took it to dealer to get warranty compressor. They informed me that compressor was fine and had a leak in front evaporator core and quoted me $4000 to fix. Told them I didn’t trust there opinion and was getting a 3rd opinion took it to 3rd mechanic and after a week of tracking down the issue they informed me that they can send command to compressor to turn on some times it did some times it didn’t witch that was the issue I was having. And the solenoid inside the compressor was sticking and it needs a new compressor. Went to the dealer with my findings to get a new compressor so other mechanic can fix the issue properly. Was told I’m out of luck unless I bring vehicle back to them. Not a chance on this earth will AL Wilford ever receive another dime from me and will let everyone know they have mechanics that can’t figure out a problem even if u spell it out for them. Do not take your vehicle here if u actually want it fixed! More
Looking for a new Silverado very nice people, salesman was not pushy at all. Its nice to see a real y family owned and operated dealership. We will be back soon for that truck. very nice people, salesman was not pushy at all. Its nice to see a real y family owned and operated dealership. We will be back soon for that truck. More
Great overall experience Danny and the team were awesome. He knows how to listen. From initial options to final paperwork a great experience. This is my new "go to" place. Danny and the team were awesome. He knows how to listen. From initial options to final paperwork a great experience. This is my new "go to" place. More
Great place to deal with. Just purchased a 2018 2500HD. Very fair market price on final deal. Danny, Richard, & Al Willeford Chevrolet easy to deal with. Good service as well i Just purchased a 2018 2500HD. Very fair market price on final deal. Danny, Richard, & Al Willeford Chevrolet easy to deal with. Good service as well in the Service department as well. More
SUPER! !!!! FAST AND EASY ONE OF THE BEST DEALS I EVER GOT L I give it 5 stars because our salesman was Coach and he was the best and the person who did our contract Richard Saenz was also great I give it 5 stars because our salesman was Coach and he was the best and the person who did our contract Richard Saenz was also great More