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Al Spitzer Ford - Service Center
Cuyahoga Falls, OH
106 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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106 Reviews of Al Spitzer Ford - Service Center
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July 19, 2020
Was greeted and helped right away. Staff was friendly and did not try to pressure me into extra services. Car was serviced and returned in less than 1 hour. did not try to pressure me into extra services. Car was serviced and returned in less than 1 hour. More
by RLSmith53
Employees Worked With
Nicholas Hesson
June 08, 2020
Pleasant and professional Every time I go into Al Spitzer Ford I am greeted in a warm and friendly manner. The service is top notch and you get a feeling that your vehicle was Every time I go into Al Spitzer Ford I am greeted in a warm and friendly manner. The service is top notch and you get a feeling that your vehicle was well taken care of , not just "fixed" More
by len.4ex
Employees Worked With
Matt, Drew, Lindsey
May 08, 2020
Good expierience Scheduled a 5000 mile oil change and tire rotation in these tough times there was no delay to schedule and the service was done in a reasonable time a Scheduled a 5000 mile oil change and tire rotation in these tough times there was no delay to schedule and the service was done in a reasonable time at a reasonable price. As usual my truck was returned to me freshly washed . More
by sturgisbigbob
Employees Worked With
Nicholas Hesson, Brett Gander
May 02, 2020
Thorough Inspection The Assistant Service Manager was efficient and thorough. He was very helpful in a solution and options. I also needed the help of the Business Manage The Assistant Service Manager was efficient and thorough. He was very helpful in a solution and options. I also needed the help of the Business Manager with Warranty information and he was very responsive and helpful. More
by jcpiteo
Employees Worked With
Drew Erdman
April 30, 2020
Great service during changing times. With all the changes during our current stay at home orders Spitzer has done a great job adjusting to accommodate those of us who are still needing to With all the changes during our current stay at home orders Spitzer has done a great job adjusting to accommodate those of us who are still needing to get out and help those in need. I use my car daily to drive those needing rides to see doctors and councilors and go to hospitals. My car still needs service and they were able to get me in and out in a safe environment. More
by jcoda
Employees Worked With
Other Employees :
Tim Dauterman, Nicholas Hesson, Brett Gander
April 18, 2020
The works Went to get the works on my 2018 Taurus, they did a great job while social distancing, and washed my car before returning it to me. Thank you Spitzer Went to get the works on my 2018 Taurus, they did a great job while social distancing, and washed my car before returning it to me. Thank you Spitzer Fore More
by nancy415
Employees Worked With
James Newton
January 04, 2020
Found & fixed a whole lot of problems quickly and accurately Brought in my Lincoln with the check engine light on. Drew & his team located ALL the problems, got my parts, service was excellent. They were extre Brought in my Lincoln with the check engine light on. Drew & his team located ALL the problems, got my parts, service was excellent. They were extremely helpful and the car runs soooo much better now. More
by BJYC
Employees Worked With
Drew in Service Department
December 12, 2019
My truck was brought in for routine maintenance. The service was excellent! whether I’m leasing a new vehicle We’re having routine service Spitzer has this been the place I will go. Great people! service was excellent! whether I’m leasing a new vehicle We’re having routine service Spitzer has this been the place I will go. Great people! More
by 50hudson
Employees Worked With
Other Employees :
Corky Covert, Tim Dauterman, Nicholas Hesson, Brett Gander
November 16, 2019
warranty work Work was performed promptly and on time. Warranty work completed without issues and within time frame service was scheduled to be done. Staff helpfu Work was performed promptly and on time. Warranty work completed without issues and within time frame service was scheduled to be done. Staff helpful and easy to work with More
by steve
Employees Worked With
Nicholas Hesson
