Al Spitzer Ford - Service Center

Always friendly--taking their time with you--going over what is done with your car what is done with your car More

Service was prompt and thorough. The service coordinator reviewed everything including the recommended parts for the 20K mile milestone. The service coordinator reviewed everything including the recommended parts for the 20K mile milestone. More

When I arrived at Spritzer Ford for my service appointment, Lindsey Valentine greeted me with a smile and asked how she could help me. I told her I was there for an oil change and tire rotation. S appointment, Lindsey Valentine greeted me with a smile and asked how she could help me. I told her I was there for an oil change and tire rotation. She advised me that at 15,000 miles I might want to have a fuel induction service done. I would not have thought about that, but decided to have that done as well. She also asked if I would like to have my vehicle washed at no extra charge. Of course I said "yes"!🙂 She was informative,pleasant and professional. As it took some extra time for the fuel induction service, she kept me informed of the progress. The service department was very clean and well kept. The customer waiting area was clean and comfortable. I enjoyed a free cup of coffee! This was an overall pleasant experience Although I live over an hour away, I definitely will return to Spritzer Ford for service. Thank you, Lindsey!👍 More

Corey in service was very professional and courteous. I don't know who was the service Tech but he did a fine job. Sounds like you have a great team going for you.. Thanks I don't know who was the service Tech but he did a fine job. Sounds like you have a great team going for you.. Thanks More

Ford Spitzer in Cuyahoga Falls is clean and the people are very welcoming! My service rep was Lindsey Valentine and she was amazing, she really knows her stuff! She fully explained what they were going are very welcoming! My service rep was Lindsey Valentine and she was amazing, she really knows her stuff! She fully explained what they were going to do, what items were coming up for service along with an estimate, plus we talked about tires. I had alot of questions and Lindsey answered them all! Supreme customer service! I used to go to 2 other Ford service dealers/Quick Lanes and found I needed to go somewhere else where they were not pushing unnecessary charges. I felt I was being taken advantage of because I am a female as I know nothing about servicing cars beyond the basics. I will definitely return to Spitzer! I recommend Spitzer and definitely see Lindsey in service! Thank you!!! More

Corey in the service department did a super job on my car. Very courteous and polite car. Very courteous and polite More

We bought a Spitzer certified used car last March. Everything worked and has been problem free. All interaction with everyone at this dealership has been great, and transactions above board with every Everything worked and has been problem free. All interaction with everyone at this dealership has been great, and transactions above board with everything explained in advance. At 74 years old, I wish I had gone here years ago. The best I’ve ever done business with. More

The guys at Spitzer ford were professional and quick with the maintenance updates on my vehicle. I’ll always come back to them. the maintenance updates on my vehicle. I’ll always come back to them. More

Had the Maverick in for service and Corey Graham was really helpful and informative on answering some questions that I had. A-ONE really helpful and informative on answering some questions that I had. A-ONE More