Back

Al Spitzer Ford - Service Center

Cuyahoga Falls, OH

4.9
106 Reviews

106 Reviews of Al Spitzer Ford - Service Center

Sort by
July 02, 2025

Service was prompt and thorough. The service coordinator reviewed everything including the recommended parts for the 20K mile milestone. More

by TC
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025

When I arrived at Spritzer Ford for my service appointment, Lindsey Valentine greeted me with a smile and asked how she could help me. I told her I was there for an oil change and tire rotation. S More

by Bill Braniger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Al Spitzer Ford responded

We appreciate your positive review, Bill! It is an honor to have earned your confidence and loyalty, and we are so glad that Lindsey was both helpful and informative. We look forward to continue providing you with the same 5-star service in your visits to come. Safe travels!

April 11, 2025

Corey in service was very professional and courteous. I don't know who was the service Tech but he did a fine job. Sounds like you have a great team going for you.. Thanks More

by johnny123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Al Spitzer Ford responded

Thank you for sharing your positive experience with us, Johnny! We are so glad that Corey and the team provided you with quality and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

March 19, 2025

Ford Spitzer in Cuyahoga Falls is clean and the people are very welcoming! My service rep was Lindsey Valentine and she was amazing, she really knows her stuff! She fully explained what they were going More

by Denise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2025 -

Al Spitzer Ford responded

Denise, thank you for your positive review and recommendation! Providing thorough and efficient service is so important to us, and we are glad that Lindsey's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

March 15, 2025

Corey in the service department did a super job on my car. Very courteous and polite More

by Ladybarmoney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey. In service
Mar 17, 2025 -

Al Spitzer Ford responded

Thank you for your positive review! We are so glad that Corey provided you with top-notch service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

February 19, 2025

We bought a Spitzer certified used car last March. Everything worked and has been problem free. All interaction with everyone at this dealership has been great, and transactions above board with every More

by glsandmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Customer Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Zanko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Al Spitzer Ford responded

Thank you for your wonderful review! We are happy to hear that our team was both helpful and informative. Our guests' satisfaction is our utmost priority. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

February 10, 2025

The guys at Spitzer ford were professional and quick with the maintenance updates on my vehicle. I’ll always come back to them. More

by MMalusky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
Feb 11, 2025 -

Al Spitzer Ford responded

Thank you for your wonderful review! Providing quality and efficient service is so important to us, and we are glad that our efforts met your satisfaction. We look forward to continue providing you and your vehicle with our best care in your visits to come!

January 31, 2025

Had the Maverick in for service and Corey Graham was really helpful and informative on answering some questions that I had. A-ONE More

by kurt spen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Graham
Jan 31, 2025 -

Al Spitzer Ford responded

Kurt, We appreciate your positive review! We are so glad that Corey was both helpful and informative throughout your service visit. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

September 27, 2024

Scott Torrence was a superb Service Advisor. We were traveling on vacation from Wisconsin to Virginia when the low oil pressure light came on. We were able to quickly get an appointment at Spi More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Customer Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Torrence
Sep 27, 2024 -

Al Spitzer Ford responded

James, Thank you for your wonderful review! We are so glad that Scott and the team took great care of you and got you back on the road as swiftly as possible. Your safety and satisfaction are our utmost priorities. Safe travels!

July 18, 2024

Scott Gilmore was the Spitzer representative that made sure I was taken care of. I appreciated his professionalism and candor while making sure I was completely satisfied. More

by jebrech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Gilmore
Jul 19, 2024 -

Al Spitzer Ford responded

Jebrech, it is our delight to receive your approving review working with Scott at Al Spitzer Ford! Our goal is to provide our guests with service of professionalism and great communications and we are thrilled he delivered. Please enjoy the open road until next time!

1
...