Al Spitzer Ford
Cuyahoga Falls, OH
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Great sales experience I called on a Wednesday morning and spoke with Shaun Heilman. I was inquiring about a 2016 Focus I saw online for a good price. He quickly confirmed t I called on a Wednesday morning and spoke with Shaun Heilman. I was inquiring about a 2016 Focus I saw online for a good price. He quickly confirmed that the price I saw online is the price I would pay in the store. I drove up there and met with him that morning. Test drove the vehicle and he told me about an additional $500 discount for being a recent college grad. I left that morning knowing exactly what the out-the-door price would be with taxes, doc fees, etc. I was not pressured at all. I had the time to think it over and decided to buy the next morning. To make things even easier for me, Shaun picked me up from my house to take me to the dealership since I was by myself and didn't want to figure out how to transport 2 vehicles back to my home. Awesome experience overall. There is nothing that I would change. He did a great job and I'll definitely buy from Spitzer and Shaun again in the future. Thanks, Shaun! More
I was looking for a new F 150 ecoboost and Shaun helped me out. He searched all over the state for what I was looking for, in thte color I wanted but was unable to find it. We decided on a truck that was o me out. He searched all over the state for what I was looking for, in thte color I wanted but was unable to find it. We decided on a truck that was on their lot that served all of my needs except color. He was very enthusiatic and helpful. The buying/leasing process went well and the general manager and finance manager were both extremely helpful also. Thanks for a great experience! More
I just recently made my first new car purchase, and Shaun Heilman made my experience very comfortable. He didn't make me feel pressured and acted like he truly cared about my needs and wants. He was very goo Heilman made my experience very comfortable. He didn't make me feel pressured and acted like he truly cared about my needs and wants. He was very good at being able to tell the car that would completely satisfy my needs. I fell in love with the first car he showed me. I couldn't have asked for a better salesman. More
I just wanted to thank Shaun Heilman for helping my mom buy a new Ford. Shaun turned what can be a difficult task into an enjoyable experience. Shaun was professional, kind, respectful, and was kind enough buy a new Ford. Shaun turned what can be a difficult task into an enjoyable experience. Shaun was professional, kind, respectful, and was kind enough to stay after the dealer closed to finish the deal. I would recommend Spitzer Ford in Cuyahoga Falls to buy your next vehicle and make sure you look for Shaun Heilman. Thanks again. More
My husband and I drove over an hour to come to Al Spitzer Ford and it was so worth it. We had Jeff as our salesman and he made the entire experience smooth and enjoyable. He was very honest and down to ear Ford and it was so worth it. We had Jeff as our salesman and he made the entire experience smooth and enjoyable. He was very honest and down to earth, which we greatly appreciated!! I would recommend Al Spitzer and Jeff to anyone and would not hesitate to buy my next car here too. Thank you Jeff!! More
Shaun was our salesperson from day 1. My husband would stop in there 2 or 3 times a month. Shaun was very friendly. answered every question very professionaly, He is very professional and knows his produc stop in there 2 or 3 times a month. Shaun was very friendly. answered every question very professionaly, He is very professional and knows his product. There was no pressure from him or anyone else at Al Spitzer Ford. When we went into the finance office we was working with Brett Gander. he explained everything step by step to us. He answered any questions we had and was very pleasant to work with. More
My experience with Spitzer was Great!!.I purchased a Ford 500 Hundred,and I love it.My sales person Shaun Heilman also made my experience with Spitzer wonderful.He made my experience seem less stressful,and 500 Hundred,and I love it.My sales person Shaun Heilman also made my experience with Spitzer wonderful.He made my experience seem less stressful,and he also stayed with me during the finiacing process while other car lots that I have been to leave you waiting..I will sent everyone in need of a car to Spitzer....Great Job!!! More
Wayne Prussak has taken care of us since the 90's. Thanks, Wayne! Wayne's a great guy, if you go during the day, ask for him! :) We ended up going in the evening and I called the store first and Thanks, Wayne! Wayne's a great guy, if you go during the day, ask for him! :) We ended up going in the evening and I called the store first and spoke with the manager. He put us in touch with Shaun and everything went very well. With the exception that we thought our family of tall people would fit just fine in a Ford Fusion. That was the only part that didn't work so well. Too tall. So, we ended up in a 2012 Taurus. It's really nice. Shaun has gone out of his way to help us with the Sync function and also with scheduling the Teflon coating for the car. Brett (finance) was absolutely awesome. These guys are the best. We had negative equity in our car that we took in to the dealership, so that didn't help us. That was our fault, but we felt we needed to look at a new vehicle. That is the only reason that the price was rated Good instead of Excellent. Thanks guys! More
I purchased a brand new ford escape on memorial day, i had the help from Shaun Heilman and he was wonderful. Iv never been to a car dealership where the sales men were so nice and respectful. i didn't fee had the help from Shaun Heilman and he was wonderful. Iv never been to a car dealership where the sales men were so nice and respectful. i didn't feel pressured or uncomfortable while i was there. he gave me his personal cell phone number for when i had any questions, and when i did call him he called me right back and answered my question and said he will keep in touch with me to make sure everything is working good. Shaun is very friendly and knows what hes talking about. he went above and beyond to help me out. my sister is looking to buy a car and didn't know where to go, i recommended her to spitzer ford, and she wont be the only one i recommend there. Shaun you are great at what you do, keep up the good work, i will definitely be back in the future. thanks again for everything. Rachel C More
My name is Chance Young. I bought a used 2008 Hyundai Accent on 5/21/12. Shaun Heilman was my salesman and I couldn'thave been more pleased with anyone else. Shaun was absolutely great. He calmed my nerv Accent on 5/21/12. Shaun Heilman was my salesman and I couldn'thave been more pleased with anyone else. Shaun was absolutely great. He calmed my nerves about buying my first car from a dealership. I got a used car for a GREAT price. Looks brand new, has very low mileage, amazing gas mileage and I was extremely satisfied. It was incredible to work with Shaun. He was extremely nice to me and accepting. He was friendly and I felt like a I had known the guy for years. He has a great personality and exceptional customer service. He always had a smile on his face and laughed with me. He took the time to get to know me a little bit. I appreciated that lots. I went alone to the dealership and Shaun and another employee followed me with my new car home so that I could take it that day. I was extremely thankful. I had never heard of someone doing that. I would refer all of my firends and family if interested in buying a car to come see Shaun and also come to Spitzer Ford. A great dealership with an awesome staff. Thanks again Shaun. You are absolutely great and I am very thankful to have met you. More