Al Spitzer Ford
Cuyahoga Falls, OH
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A Real Go-Getter The first time Brian and I sat down I knew by his demeanor and knowledge of product that he was going to be very helpful in finding the perfect car The first time Brian and I sat down I knew by his demeanor and knowledge of product that he was going to be very helpful in finding the perfect car for me. His knowledge of the of the car I was looking for was amazing. I would go back to him again when I need another car for sure! More
A great place to shop This is my second car purchased through Spitzer. I have had great service with both the sales and service departments. I also brought my wife in to pu This is my second car purchased through Spitzer. I have had great service with both the sales and service departments. I also brought my wife in to purchase a vehicle as well. The sales staff is always friendly and ready to help any way needed. This time around we dealt with Brian Cross. He was very knowledgeable and helpful with any and all questions we had. If he did not have an answer he went in search for it. Since this was my second time there and decided to purchase 2 vehicles Bobby Knepper volunteered to help. I did deal with Bobby on my first vehicle and it was nice to spend time with him again this time around. The service department is also a good experience. Like the sales department, they are always friendly and very helpful. They are willing to spend the time to answer any questions we may have and find the best solution to resolve any issues. More
Excellent customer service I visited a couple other dealerships and Brian was the first salesperson to have a great overall understanding of the technology in the cars. He was a I visited a couple other dealerships and Brian was the first salesperson to have a great overall understanding of the technology in the cars. He was able to explain everything in dummy terms for us normal people. He also showed us how to contect our phones. He did a great job walking us through the car. He did a great job letting the car sell itself. Brian was very professional and I would recommend people asking for Brian when they stop in. More
Great "no pressure" experience. While looking for a family car that fit my budget, I found a car on their website that fit my criteria. Although the dealership was about 50 miles awa While looking for a family car that fit my budget, I found a car on their website that fit my criteria. Although the dealership was about 50 miles away, my wife and I took the trip over to look at it. Mike was easy to work with and did a great job answering our questions and making sure that we were happy. We never felt pressured. In the end, we did end up buying the car and, have no regrets. More
Bobby is the best! I have purchased 2 cars from Bobby and will be purchasing another from him at the end of the year. Bobby truly is the best of the best. He is honest, I have purchased 2 cars from Bobby and will be purchasing another from him at the end of the year. Bobby truly is the best of the best. He is honest, caring and straight forward. He's done so well by me that I have referred many friends to him who all have nothing but positive things to say about their experiences. You cannot go wrong with Bobby as your salesperson. More
New Car Larry Johnston did a great job helping me get my new Focus. I will check out the service department on my first service needed. The show room looked g Larry Johnston did a great job helping me get my new Focus. I will check out the service department on my first service needed. The show room looked great. More
Excellent salesmanship before, during, and after purchase Bobby helped me buy my first-ever brand new car. I couldn't have been more pleased with his professionalism, knowledge, helpfulness, kindness, and hon Bobby helped me buy my first-ever brand new car. I couldn't have been more pleased with his professionalism, knowledge, helpfulness, kindness, and honesty. I still have my 2012 Ford Focus and I still call Bobby from time -to- time to ask questions about my car. He is ALWAYS willing to go out of his way to help me, and today he is more my friend than my previous car salesman. Highly recommend Bobby to any and all first-time or experienced buyers, both men or women. Five Stars Bobby: Thank you so much again for everything! I also was lucky to have Brett in finance: he helped me get the best possible financing for my purchase, and spent many hours trying to find the perfect deal for me as a first-time buyer. As most know buying a new vehicle can be so stressful, but I had such an amazing experience here I didn't even shop around to another dealership! More
Great customer service Larry is always ready to help - even after the sale is done. The waiting area is really comfy and they don't try to hide you away like some dealership Larry is always ready to help - even after the sale is done. The waiting area is really comfy and they don't try to hide you away like some dealerships. More
Thank you Mike C. I purchased a 2017 F-150 at Spitzer Ford through Mike C. Mike make my car buying experience simple and went above and beyond to make the experience a I purchased a 2017 F-150 at Spitzer Ford through Mike C. Mike make my car buying experience simple and went above and beyond to make the experience a wonderful one. Thank you Mike. More
Very helpful salesperson Kevin Fleck was such a patient and nice salesperson. He spent hours working with us, even coming to the dealership on his day off because that's when Kevin Fleck was such a patient and nice salesperson. He spent hours working with us, even coming to the dealership on his day off because that's when we were going to be in the area. He worked very hard to get us a good deal. More