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Al Spitzer Ford

Cuyahoga Falls, OH

4.7
612 Reviews

3737 State Road

Cuyahoga Falls, OH

44223

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Showing 612 reviews

February 21, 2017

Taking a ride on a nice day We were riding around and out of no where decided to stop at Spitzer. Never did business with them before. Mike C. took care of us and did a wonder More

by peewee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Caporaletti
Mar 01, 2017 -

Al Spitzer Ford responded

Thanks for the positive feedback and congratulations on your new Escape! We’re happy to hear our staff helped make your visit so positive and appreciate you giving Al Spitzer Ford a chance to serve you!

February 21, 2017

Shopping for a new Ford Came into the dealership and worked with Larry Johnston. He is very down to earth and easy to work with. He was able to answer all our questions and More

by PSC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Johnston
February 21, 2017

Empty promises We bought a used car from him (only two years old at the time) and the car only came with one key. I asked him if we could get another key and he sai More

by Lattimer Roger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bobby Knepper
February 21, 2017

Great experience I went to get a new vehicle for myself. I ended up getting a new vehicle for my wife as well. Mike was great and did not pressure us into anything. More

by MarkT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Caporaletti
February 21, 2017

Great first car! Although I purchased my vehicle in July 2016, I do not think it's too late for a review. I bought my first car with Michael at Al Spitzer Ford and he More

by VStan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Caporaletti
February 21, 2017

Up front and straight From the time my wife and I walked in the door Mike was genuinely helpful. He answered out questions and did not tell us what we wanted to hear. He di More

by Massam35
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Caporaletti
February 21, 2017

Everyone was great! Everyone I dealt with was very polite and helpful. Overall good experience purchasing a car. Would definitely do business with this dealership again More

by reggiek2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Johnston
February 21, 2017

Need a new vehicle Referred to Larry by my daughter who said he was very easy to understand and very helpful with all her questions.....and he was and I appreciated his More

by Thanks for your Help!
Friendliness
Recommend Dealer
Yes
Employees Worked With
Larry Johnston
Mar 01, 2017 -

Al Spitzer Ford responded

We appreciate you sharing your experience! Shopping for a new vehicle can certainly be intimidating so we’re happy to hear our staff helped make your visit an enjoyable one. Thank you to both you and your family for choosing Al Spitzer Ford!

February 21, 2017

Superb Customer Service In my first interaction with Al Spitzer Ford, Brian offered a personalized experience in which he was both friendly and energetic. Brian's demeanor an More

by AG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Cross
Mar 01, 2017 -

Al Spitzer Ford responded

We appreciate you taking the time to provide feedback! It’s important for us to know that our staff helped make your visit hassle-free so we’re happy to hear your experience was so positive. Thank you for choosing Al Spitzer Ford!

February 21, 2017

2014 Fusion Bob's product knowledge was very good and he listened to my needs when I was looking for my new purchase. Interest free financing is what sealed the More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Knepper
Mar 01, 2017 -

Al Spitzer Ford responded

Thank you Brian for sharing your experience at Al Spitzer Ford. We’re happy to hear our staff was able to help make your visit so positive and appreciate you giving us the opportunity to serve you! Thanks for shopping at Spitzer!

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