Back

Al Spitzer Ford

Cuyahoga Falls, OH

4.7
612 Reviews

3737 State Road

Cuyahoga Falls, OH

44223

Directions

By Type

Showing 612 reviews

February 26, 2017

Excellent, no pressure, no hassle No pressure buying. Salesman willing to make experience as easy as possible. Willing to pull vehicle off showroom floor for test drive durning first v More

by Truckie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Caporaletti
Mar 01, 2017 -

Al Spitzer Ford responded

Thank you for sharing your experience at Al Spitzer Ford and congratulations on your new vehicle! We are grateful to have had the opportunity to serve you!

February 26, 2017

Great Customer Service!! Mike was so nice and friendly. He worked with us to get the best options for our money! Brett made financing run smoothly. I would recommend friends More

by Preston Cochran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Caporaletti, Brett Gander
Mar 01, 2017 -

Al Spitzer Ford responded

Thank you Preston for the feedback and high rating. We're happy to hear our staff helped make your visit so positive and appreciate you shopping at Al Spitzer Ford!

February 26, 2017

Great Experience The salesperson was fantastic, informative and extremely personable. My mother and I had plenty of time to inspect the vehicle and no pressures tacti More

by Roger Beck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Caporaletti
Mar 01, 2017 -

Al Spitzer Ford responded

Roger we appreciate you taking the time to provide feedback on our staff at Al Spitzer Ford. We take pride in knowing Mike was able to deliver such a positive experience for your family and are grateful to have had the opportunity to serve you. Thank you for choosing Spitzer!

February 24, 2017

Great Experience, everything as promised I found this certified used 2014 Flex on line, worked out all the details over the phone and emails, drove up from Cincinnati, everything was as promi More

by Tom H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Caporaletti
Mar 01, 2017 -

Al Spitzer Ford responded

Thanks Tom for providing feedback on your visit to Al Spitzer Ford. It's important to us to make sure no matter where our customers come from that they have a hassle-free experience so it's great to hear our staff helped deliver that. We appreciate you traveling to see us and hope you enjoy your Flex!

February 23, 2017

Always comfortable We have bought several cars from Bobby. He is always on the watch for what we need and goes to great length to ensure we are happy with our purchase. More

by smulhollen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Knepper
Feb 23, 2017 -

Al Spitzer Ford responded

Thank you for taking the time to provide feedback on our staff at Al Spitzer Ford! We appreciate your continued support and look forward to serving you in the future!

February 23, 2017

Happy Camper! Just wanted to say that Brian Cross and the team at Al Spitzer are the best! Would highly recommend them for your next purchase! Good follow thro More

by James Birce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Covert, Brian Cross, Brett Gander
Feb 23, 2017 -

Al Spitzer Ford responded

James we appreciate the great feedback on our staff at Al Spitzer Ford! Thank for giving us the opportunity to serve you!

February 22, 2017

Never any problems Have not been there since several personnel changes have occurred, but expecting to have the same terrific service. They always understood our needs More

by Vanowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Iglehart (no longer there, Corky Covert, Jason Covert, Bobby Knepper, Payton Lycans, Nicholas Hesson, Brett Gander
Feb 23, 2017 -

Al Spitzer Ford responded

Thank you for the feedback. We're happy to hear so many of our staff have helped make your visits in the past so positive and will continue to strive to ensure your experiences in the future are just as enjoyable!

February 22, 2017

2015 F150 Bobby Knepper took great care of me , he was honest and very helpful took his time and gave me many options When I needed service work he helped s More

by Ben F150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Knepper
Feb 23, 2017 -

Al Spitzer Ford responded

Thank you Ben for taking the time to provide feedback on our staff at Al Spitzer Ford! We take great pride in knowing our team provides a hassle-free experience for our customers and are grateful to have the opportunity to serve you for all your vehicle needs.

February 22, 2017

Great experience Brian was really informative. I wasn't planning on buying a new car that day but glad I drove out with one that day. Brian answered all my questions a More

by Rica63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Knepper is always a great sales addition to also answer all questions. It was like having 2 salespeople helping me out., Bobby Knepper, Brian Cross
Feb 23, 2017 -

Al Spitzer Ford responded

We appreciate the feedback on our two staff members and are glad to hear your visit was so positive! Congratulations on your new vehicle and thank you for choosing Al Spitzer Ford!

February 22, 2017

Great Service Brian Cross made car buying/leasing very enjoyable. He was very informative and presented various options to us. Even after we left the dealership w More

by tomc460
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Cross
Feb 23, 2017 -

Al Spitzer Ford responded

Thank you sharing your experience with our staff at Al Spitzer Ford. We're grateful to have had the opportunity to work with you while shopping for your new vehicle and look forward to serving you in the future!

...
52
...