Al Spitzer Ford

Ripped off hard I had just had a bad experience with buying a brand new Jeep Cherokee that was a Lemon and had to quickly buy a new car. There were 2 different young I had just had a bad experience with buying a brand new Jeep Cherokee that was a Lemon and had to quickly buy a new car. There were 2 different young guys taking turns taking care of me, which was not good. Car was overpriced, I received a very high interest rate, I was lied to about several things. Was told the recall was done, they would buff out scratches, I would get free Ford sync and was also told car had a digital speedometer which was a must. None of that was true. I had to come back and spend another 5 hrs while they completed the recall and detailed the car. At this time I was told the scratches couldnt be buffed. I also showed concern about the buttons on Steering wheel being loose but service said it was supposed to be like that. After 7 mths the steering controls (stereo) stopped working. Then After having the car a year and a half and only putting on $6K miles, the key fab is giving me issues. Not Happy! More

Good experience Our salesman, Mike Caporaletti, was very good with his knowledge, communication, and follow up skills. It was a pleasure dealing with him and his orga Our salesman, Mike Caporaletti, was very good with his knowledge, communication, and follow up skills. It was a pleasure dealing with him and his organization. We were also very happy with Brett Gander in finance and his efficiency and expertise. I would be happy to recommend Mike and the Spitzer organization to my friends. More

Great experience This team worked very hard for us. They found us a great vehicle for the price we were hoping for. Very friendly and professional people. Will defi This team worked very hard for us. They found us a great vehicle for the price we were hoping for. Very friendly and professional people. Will definitely go back in the future. More

Love the Ford Edge and the Spitzer experience We began only two days ago to search for another PreOwned Ford Edge SEL or LTD to replace our 2008 Edge. We searched the internet and located a good We began only two days ago to search for another PreOwned Ford Edge SEL or LTD to replace our 2008 Edge. We searched the internet and located a good contender at Spitzer Ford. Very quickly I was able to set an appointment with Charles. He brought the car into the shop area because the weather was cold and rainy. He showed us the very first Edge of our carefully planned hunt for the day. We anticipated a long search with lots of painful negotiations and stops at several dealerships. We were pleasantly surprised to admire the very first vehicle we test drove. It was Ford Certified PreOwned which also boosted our confidence. Charles was helpful and great. Long story short, he offered us a great trade in and the Spitzer Ford sticker price was the lowest of comparable vehicles in our planned search for the day. We decided that there wasn't any reason to search further and we purchased the car! We were driving our new purchase off the lot by lunchtime! I will definitely tell everyone we know about our great experience at Spitzer Ford. Sandy J More

Escape Kevin was amazing in helping us. He made us feel comfortable and that made us stay and buy the car. His knowledge of the vehicle helped make our cho Kevin was amazing in helping us. He made us feel comfortable and that made us stay and buy the car. His knowledge of the vehicle helped make our choice . He listened to us! Thanks Kevin. You made a stressful thing something that will make us return and buy our next vehicle. More

Quick and very helpful! As soon as I put in my request to view the vehicle online, Mike called me within a few hours on his off day - Sunday! I was able to view the vehicle As soon as I put in my request to view the vehicle online, Mike called me within a few hours on his off day - Sunday! I was able to view the vehicle the next day, which was super helpful on my short timeline. Mike was very knowledgeable about the car, when it wasn't even a Ford (it was a trade in). Mike was always able to take calls and he did anything he could to make it happen. Brian Johnson helped me get all the paperwork done and was very informative and able to answer all of my questions. I would recommend Mike, Brian and Al Spitzer Ford to anyone, as they made the whole process very smooth and enjoyable. More

Great experience buying our new Focus We return to Spitzer Ford for vehicle purchases because the staff and selection are so great. The staff is always so friendly and helpful, they feel l We return to Spitzer Ford for vehicle purchases because the staff and selection are so great. The staff is always so friendly and helpful, they feel like our friends and not just people we do business with. They always have several choices for us to look at so that we get the best car/truck for our money. We will keep coming back to Spitzer and will recommend them to others because we've had such good experiences! More

Service still exists Charles was very professional and went out of his way to show me the car and also drive to my wife's work to show her the car as well after dealership Charles was very professional and went out of his way to show me the car and also drive to my wife's work to show her the car as well after dealership hours. I highly recommend him to others. More