Al Spitzer Ford
Cuyahoga Falls, OH
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Excellent Experience I came in to Al Spitzer Ford expecting the same stereotypical used car sales experience...I walked out having purchased the first used car I looked at I came in to Al Spitzer Ford expecting the same stereotypical used car sales experience...I walked out having purchased the first used car I looked at BECAUSE of the used car experience I had. I purchased my first hybrid vehicle and had MANY questions. The sales staff, especially Larry Johnston my sales contact, was as patient with me as could be while I researched if hybrid technology is for me. All of my questions were answered; some questions were unknown, but an answer was researched and given to me. Also, there was NO pressure to finance through the dealership, which I appreciated very much. I would not hesitate to purchase additional vehicles at Al Spitzer, nor hesitate to recommend them to all. Thank you. More
It was quick and easy Would recommend them! It was quick and easy! Bobby and Brett were awesome and I was in and out without any hassle. Check them out if you're looking! Would recommend them! It was quick and easy! Bobby and Brett were awesome and I was in and out without any hassle. Check them out if you're looking! More
Quality service Both service, sales, and finance areas were fantastic! Answered all our questions and were informative. Made the experience of leading our first SUV Both service, sales, and finance areas were fantastic! Answered all our questions and were informative. Made the experience of leading our first SUV great. Thanks More
Mike was super very patient and understanding I asked Mike for a vehicle with certain options and he found it for me. I highly recommend you see Mike he was very patient and knowledgeable. He went I asked Mike for a vehicle with certain options and he found it for me. I highly recommend you see Mike he was very patient and knowledgeable. He went way above and beyond to help me get what I wanted. For your next vehicle see Mike C. At Al Spitzer Ford. More
A comfortable experience A pleasure to work with Mike Caporaletti. Exceptionally professional with a comfortable demeanor. He answered every question and never made me feel A pleasure to work with Mike Caporaletti. Exceptionally professional with a comfortable demeanor. He answered every question and never made me feel pressured to make a decision. I recommend him to any prospective Ford buyer . More
Great buying experience Recently purchased a 2017 F-150 form Spitzer. My salesman was Mike Caporaletti. I would sincerely encourage all those looking to buy a vehicle to vi Recently purchased a 2017 F-150 form Spitzer. My salesman was Mike Caporaletti. I would sincerely encourage all those looking to buy a vehicle to visit with Mike. He made my buying experience there wonderful and simple. Mike was very knowledgeable and answered all of my questions thoroughly. Thank you Mike, I truly appreciate all that you did. More
Larry is awesome! Turned in my leased focus and ended up getting a Fusion. We usually work with Bobby but he wasn't available so Larry to care of us and he did a great Turned in my leased focus and ended up getting a Fusion. We usually work with Bobby but he wasn't available so Larry to care of us and he did a great job And was patient with me being picky! More
Great Service Mike and Brett were easy to work with and knowledgeable. Mike was very responsive, went through all of our options and even went above and beyond by Mike and Brett were easy to work with and knowledgeable. Mike was very responsive, went through all of our options and even went above and beyond by coming in on his day off to finalize the sale. More
Wonderful experience Bobby Knepper was wonderful to work with. We had our '05 Mustang GT totalled in an accident. We weren't sure we could replace it within our budget, Bobby Knepper was wonderful to work with. We had our '05 Mustang GT totalled in an accident. We weren't sure we could replace it within our budget, with less than perfect credit. The staff was wonderful, and we drove out in a 2014 Mustang GT with a 5.0 motor for about $10 more than our previous payment! My husband was thrilled!!!! I love that they treated us with respect despite our less than stellar credit history, and got us exactly what we were looking for! I highly recommend Bobby and the rest of the staff at Al Spitzer Ford! More
No pressure, just great service. Mike did a great job, honest and trustworthy. My first time buying from Spitzer and would definitely go back. A very different atmosphere than I am us Mike did a great job, honest and trustworthy. My first time buying from Spitzer and would definitely go back. A very different atmosphere than I am use to, relaxed not pushy. Brett finalized or paper work in short order. More