Al Spitzer Ford

Lease experience Helpful in getting monthly lease close to what I could afford. I would consider my next purchase at the spitzer ford in cuyahoga falls Ohio. Helpful in getting monthly lease close to what I could afford. I would consider my next purchase at the spitzer ford in cuyahoga falls Ohio. More

Wonderful! Mike is a wonderful salesman. He never pressured me into buying a car. He’s was friendly professional compassionate. My first car experience wasn’t th Mike is a wonderful salesman. He never pressured me into buying a car. He’s was friendly professional compassionate. My first car experience wasn’t that great. However I can meme to spritzer and met mike and was very impressed with my service. He told me everything I asked and was honest. He’s not just a guy trying to sell a car. He’s a guy that like to work with people. More

Thanks Mike! Mike Caporaletti was great to work with...he found the F150 I wanted and at a great price. Mike is honest and believes in a "no pressure" type of sa Mike Caporaletti was great to work with...he found the F150 I wanted and at a great price. Mike is honest and believes in a "no pressure" type of sales philosophy. Well worth the 2.5 hr. drive I made to Al Spitzer! Thanks Mike! More

Very good Kevin was our salesman. He was very professional, courteous, stuck to his promises and got the work done. By far the easiest dealership I’ve ever visi Kevin was our salesman. He was very professional, courteous, stuck to his promises and got the work done. By far the easiest dealership I’ve ever visited. Love the coffee machine and popcorn. Nice and clean building, even the financial guy Bret had a very nice clean organized office. These types of attributes made me comfortable when making a big purchase. Good job. We will be back and will recommend this place. Thank you More

Great Sales and Finance People! I didn't "need" another vehicle and was just looking. Mike was great! No pressure whatsoever from Mike. I was looking at a used truck. I wanted to I didn't "need" another vehicle and was just looking. Mike was great! No pressure whatsoever from Mike. I was looking at a used truck. I wanted to take it to a mechanic and Mike flexed his schedule to go with me. We had great conversation the entire test drive and never once did he pressure me to make up my mind about the truck. He is one of the reasons that I bought the truck that same day. He made me feel like I was his only priority and talked to me like we were friends. A very comfortable atmosphere. Brian Johnson was just as helpful as Mike when it came to understanding the finance aspect of my purchase. Took the time to explain everything to me and took the time to explore the options to get me the best finance rate available. There was only one issue I encountered and that was with the dealership NOT Mike. As I said he was great. It was after all the negotiating was done for my trade, the financing set and I was in my new used vehicle getting ready to head home. I looked down and saw that there was only a quarter of a tank of gas. I don't want to seem ungrateful but I am used to when you buy a car that the tank is full when you go to drive it off the lot. So I went inside and asked about it. I was told that because I bought a Used vehicle a full tank of gas was NOT included. Keep in mind that the vehicle I bought was just as expensive or more than some of the new cars on the lot. Disappointed. After all, the dealership didn't think twice about putting Spitzer advertising on my vehicle (which I have since removed) . I would have given this entire experience a five star rating if were not for this one little lack of customer service. But because of the employees, Mike and Brian, I would recommend and return to this dealership. More

Shiny new Explorer I have always done my service here and I was finally ready to upgrade. Thanks to Brian Cross and Jason Covert they made my upgrade possible! Brian got I have always done my service here and I was finally ready to upgrade. Thanks to Brian Cross and Jason Covert they made my upgrade possible! Brian got me into a fully loaded Explorer at a payment I could afford. I will always go to Spitzer for my automotive needs! More

Excellent Service! My husband and I were making our final decision ten minutes before they closed. We never felt any pressure to rush. We were getting into our new car My husband and I were making our final decision ten minutes before they closed. We never felt any pressure to rush. We were getting into our new car over an hour after they closed and Brian still took the time to go over all of the features of our new car to make sure we felt comfortable. More

New to me Grand Caravan Larry made purchasing my used Dodge Caravan van an easy and pleasant experience! We were able to wrap up the transaction in record time. Thanks! Larry made purchasing my used Dodge Caravan van an easy and pleasant experience! We were able to wrap up the transaction in record time. Thanks! More

Purchasing a new car Impressed by the kindness and knowledge my sales associate Larry possessed. I was able to learn about all of the different options the vehicle I purch Impressed by the kindness and knowledge my sales associate Larry possessed. I was able to learn about all of the different options the vehicle I purchased offered and was easily able to find the right vehicle for me. Appreciate the efficiency of the entire staff. Amazing experience! More