Al Spitzer Ford
Cuyahoga Falls, OH
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EXCELLENT and OUTSTANDING in every way! Absolutely excellent sales staff!!! Larry Johnston went above and beyond to put a deal together for my husband and I to purchase a new 2017 Ford Ed Absolutely excellent sales staff!!! Larry Johnston went above and beyond to put a deal together for my husband and I to purchase a new 2017 Ford Edge! The day we were going to go in to finalize the deal, Larry was off but put us in touch with his sales colleague Brian Cross. Brian also went above and beyond to finalize the deal and was incredibly informative on all of the features of our new SUV. Larry and Brian were VERY helpful and informative The finance manager was also GREAT working out all the details so we could get our new Edge! They were all GREAT! More
My best experience buying a new vehicle!!!! When we arrived at Spitzer we were promptly greeted by Larry Johnson. He was very courteous, friendly and happy to take time to question us to find o When we arrived at Spitzer we were promptly greeted by Larry Johnson. He was very courteous, friendly and happy to take time to question us to find out what type, model of vehicle that we may be purchasing. He immediately showed us the Ford Explorer that we showed interest in driving. Long story short, we fell in love with the vehicle. He helped us every step of the way, even helping us move our things from our trade in to the Explorer. No games, just business and we were out of there. Thank you Larry and Brett for your great service. We will recommend Spitzer to our friends and family. Mike & Linda H. More
Great experience Kevin exceeded our expectations and got us in a better vehicle than up north for $3000 less and with $2250 more on the trade in. He was attentive, pr Kevin exceeded our expectations and got us in a better vehicle than up north for $3000 less and with $2250 more on the trade in. He was attentive, prompt, direct, and honest. Great experience and great guy! More
New purchase We went to look at 2 trucks we found online. When we arrived at the dealership we were promptly greeted by Larry Johnston. Over all it was a good expe We went to look at 2 trucks we found online. When we arrived at the dealership we were promptly greeted by Larry Johnston. Over all it was a good experience. More
Efficient! Mike was able to find the vehicle we needed and delivered it to the dealership in record time. We were in and out efficiently and were able to get to Mike was able to find the vehicle we needed and delivered it to the dealership in record time. We were in and out efficiently and were able to get to our daughter's soccer game with time to spare. Thanks, Mike. More
Easiest car purchase ever! We came to the dealership to buy a truck. Kevin was able to get us the price we wanted. Therefore, we left with a truck! No hassle! We came to the dealership to buy a truck. Kevin was able to get us the price we wanted. Therefore, we left with a truck! No hassle! More
No Hassle Approach. Fast Transaction. Spitzer had great initial pricing and within a two hour total span, over a two day period, I was driving a truck I had focused in on. It was super eas Spitzer had great initial pricing and within a two hour total span, over a two day period, I was driving a truck I had focused in on. It was super easy and all the staff was very nice. I hope my new truck never has to return to the dealership, but I know if I do, the Spitzer team will be there for me. More
great experience Bobby and Brett were awesome , we love our new C-Max , we will definitely be back for future purchases .the kids love it too customers for life Bobby and Brett were awesome , we love our new C-Max , we will definitely be back for future purchases .the kids love it too customers for life More
Great experience! These. Guys. Rock. As a female buyer, it's so nice to have low pressure salespeople who really listen. All my needs were met. Brian Cross and Jason These. Guys. Rock. As a female buyer, it's so nice to have low pressure salespeople who really listen. All my needs were met. Brian Cross and Jason Covert have always gone above and beyond to help me and my family with anything that we need! More
Listen to the deal details Mike was super honest salesman and friendly. He advised me that my monthly payment included a $500 + charge for a special sealant for my car but I had Mike was super honest salesman and friendly. He advised me that my monthly payment included a $500 + charge for a special sealant for my car but I had the right to remove it. Why does Spitzer do this? They should present a deal with no extras and advise the customer the cost and let them pick and choose what they want period.. Plus, I was also pressured to purchase additional coverage to my warranty.. The whole experience in a nutshell really wasn't good at all. Thank goodness I love my vehicle. More