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Al Spitzer Ford
Cuyahoga Falls, OH
612 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 612 reviews
May 11, 2018
First time lease turn in One of the easiest vehicle transactions I have ever had. This was our first experience turning in a leased vehicle for another. As the lease maturit One of the easiest vehicle transactions I have ever had. This was our first experience turning in a leased vehicle for another. As the lease maturity date approached we were filled with uncertainty as to what to expect. We were actually considering purchasing the vehicle because we were so pleased with it, but Brian and Spitzer reached out to us and made exchange so easy we opted to lease a new one. More
by Wjrdmr
Employees Worked With
Brian Cross
May 11, 2018
Exceptional Customer Service!! I had the pleasure of working with Renee, she is super professional and very approachable. She answered all my questions and made it a Disney like ex I had the pleasure of working with Renee, she is super professional and very approachable. She answered all my questions and made it a Disney like experience! If you are looking for a vehicle, go see Renee!! More
by Jfalish
Employees Worked With
Renee Serino
May 10, 2018
Thank you! Brian was very helpful in helping me decide what I needed and What would work for me at the time. I went in unsure of exactly what I wanted but he was Brian was very helpful in helping me decide what I needed and What would work for me at the time. I went in unsure of exactly what I wanted but he was great in comparing my options and I could not have been happier with my purchase. I highly recommend Brian as a sales person because he made what can be a stressful time, be fun and exciting. More
by Gratefulmama328
Employees Worked With
Brian Cross
May 09, 2018
Fantastic! From the showroom to financing department everything was fantastic! Customer service was on point and definitely will be back for future car purchases From the showroom to financing department everything was fantastic! Customer service was on point and definitely will be back for future car purchases! Thanks so much for your help! More
by Dani 7
Employees Worked With
Brett Gander, Mike Anderson
May 08, 2018
Amazing place to work with. We have bought 3 vehicles from this dealership and with how they treated us they now have customers for life! All aspects of this dealership are aweso We have bought 3 vehicles from this dealership and with how they treated us they now have customers for life! All aspects of this dealership are awesome! Their service is thorough, efficient, and friendly. And their sales and finance are the same! They balance running their business and keeping their customers happy very well. If I can I will always go to Spitzer Ford in Cuyahoga Falls for any new or used vehicles. More
by BoyerJohnston
Employees Worked With
Brian Cross, Nicholas Hesson, Brett Gander
May 07, 2018
Working with Renee Serino for next purchase of F-150 Past positive experience with Renee Serino, she honest, trustworthy and loyalty to customer and customer follow up and knowledgeable on Ford trucks & Past positive experience with Renee Serino, she honest, trustworthy and loyalty to customer and customer follow up and knowledgeable on Ford trucks & cars as well as the used vehicles. She's an asset to Spitzer Ford and wish her longevity here. More
by rjdressler
Employees Worked With
Corky Covert, Renee Serino
April 27, 2018
Just a pleasant experience all around. This is my third car through them and the experience is always great. They did a great job finding the car I wanted. When the original car i picked go This is my third car through them and the experience is always great. They did a great job finding the car I wanted. When the original car i picked got sold they were quick to find another that actually had options I liked better. There's never any pressure here. It's like buying a car from friends. Thanks to Aaron and Brett I'm driving my dream car. More
by Dametrius
Employees Worked With
Aaron Gobble
April 27, 2018
3rd Spitzer vehicle. This is my third vehicle purchased at Spitzer. Brian Cross was salesman for all 3, great guy to deal with, informative but not pushy. Spitzer alway This is my third vehicle purchased at Spitzer. Brian Cross was salesman for all 3, great guy to deal with, informative but not pushy. Spitzer always has an excellent inventory, website is easy to search. Prices are always fair and the service department always treats us well. More
by B-dub
Employees Worked With
Brian Cross
April 24, 2018
Me car purchase Great experience Brian was awesome and I would buy another car from him in the future. Happy with my new Ford super duty f 250 Great experience Brian was awesome and I would buy another car from him in the future. Happy with my new Ford super duty f 250 More
by Dipaolo1
Employees Worked With
Brian Cross
April 23, 2018
Excellent Customer Service Mike was awesome at helping me find what I needed/wanted. He made the process simple. Brett explained everything in a manner that was easy to understa Mike was awesome at helping me find what I needed/wanted. He made the process simple. Brett explained everything in a manner that was easy to understand and was also very helpful. More
by Colin.hendrickson
Employees Worked With
Brett Gander, Mike Anderson
