Al Spitzer Ford
Cuyahoga Falls, OH
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GREAT CUSTOMER SERVICE So I came in to look for a used car for my daughter... and Renee showed me some nice cars. she was very professional. very knowledgable and i will de So I came in to look for a used car for my daughter... and Renee showed me some nice cars. she was very professional. very knowledgable and i will definitely be doing business with her in the near future... the overall experience at Spitzer Cuyahoga Falls was quiet pleasant and no pressure. I like that about Renee.. More
Left with a car in about an hour! Called and reached Renee. She was helpful on the phone. We came in just to look at the car. Left an hour later with the car. Renee was helpful and no Called and reached Renee. She was helpful on the phone. We came in just to look at the car. Left an hour later with the car. Renee was helpful and no nonsense. Super smooth transaction. I’m keeping her card to contact for future purchases. More
This was a great experience! I stopped in and had a great experience. Renee was a great salesperson and fun to talk with. She is very nice and fun person. She is awesome and I hop I stopped in and had a great experience. Renee was a great salesperson and fun to talk with. She is very nice and fun person. She is awesome and I hope I could work with her again!! More
Great experience from an experienced team With my previous car buying experiences, the salespersons have seemed very inexperienced and I often know more about they vehicle I am purchasing then With my previous car buying experiences, the salespersons have seemed very inexperienced and I often know more about they vehicle I am purchasing then they do. I can happily say this was not the case with Mike. Mike happened to call me while I was waiting in line to get my 2012 Taurus eChecked. He told me that most likely I would be able to get into a 2018 Taurus for the same amount that I was already paying. I visited Mike shortly after and he was able to get me into a 2018 with all the features I wanted for only $25 more than I was already paying. Mike listened to what I wanted and how much I was willing to pay. Brian was great once it came to finalizing the paperwork. As I wanted my new windows tinted,Brian pulled his truck around so I could see the job that was just done on his vehicle and then he and Mike helped me schedule an appointment to get mine done as well. Overall, I am very impressed with the overall ease of this transaction. Definitely ask for Mike if you are considering a new car. More
Solid Renee and Aaron helped me through this important process. They were knowledgeable, professional, and highly entertaining. I spoke with representativ Renee and Aaron helped me through this important process. They were knowledgeable, professional, and highly entertaining. I spoke with representatives from several different dealerships during this process, and by far these two sales professionals took the cake. I’d recommend them to anyone looking for a new or used vehicle. More
The best experience Contacted Brian and he really knocked it out of the park. I cannot express how happy I am with how hard he worded to get me into a car. Very grateful Contacted Brian and he really knocked it out of the park. I cannot express how happy I am with how hard he worded to get me into a car. Very grateful and appreciative of what Brian did. More
I've been treated with respect and a true sence of honesty. I have dealt with sales ppl before and your emplyee Renee Serino have given me the satisfaction of honesty and respect. I would without a doubt send a I have dealt with sales ppl before and your emplyee Renee Serino have given me the satisfaction of honesty and respect. I would without a doubt send anyone who's looking for a car at afair price to see her her. Thank you for having a outstanding employee. More
Great sales person I called in to speak about a vehicle. I got Renee and she was very helpful in assisting me on what is in the lot. She took her time and didn’t seem to I called in to speak about a vehicle. I got Renee and she was very helpful in assisting me on what is in the lot. She took her time and didn’t seem to rush me off and on my day off I plan on stopping in to Purchase. More
Great Service Renee Serino was extremely professional and very helpful. She went above and beyond our expectations and her customer service is top-notch. I would r Renee Serino was extremely professional and very helpful. She went above and beyond our expectations and her customer service is top-notch. I would recommend her sales expertise in the future. More
Just doing some homework Loved the attentiveness of the staff, everyone was so very welcoming & pleasant. I did not feel preasured at anytime during my visit. The dealership Loved the attentiveness of the staff, everyone was so very welcoming & pleasant. I did not feel preasured at anytime during my visit. The dealership was also very clean & attractive, just an overall comfortable experience. More