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Al Spitzer Ford

Cuyahoga Falls, OH

4.7
612 Reviews

3737 State Road

Cuyahoga Falls, OH

44223

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Showing 612 reviews

June 01, 2018

GREAT CUSTOMER SERVICE So I came in to look for a used car for my daughter... and Renee showed me some nice cars. she was very professional. very knowledgable and i will de More

by TRROBBINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renee Serino
May 31, 2018

Left with a car in about an hour! Called and reached Renee. She was helpful on the phone. We came in just to look at the car. Left an hour later with the car. Renee was helpful and no More

by Barb98765
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renee Serino
Jun 11, 2018 -

Al Spitzer Ford responded

Thank you for your kind words and congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 31, 2018

This was a great experience! I stopped in and had a great experience. Renee was a great salesperson and fun to talk with. She is very nice and fun person. She is awesome and I hop More

by Zeromus1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renee Serino
Jun 11, 2018 -

Al Spitzer Ford responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 30, 2018

Great experience from an experienced team With my previous car buying experiences, the salespersons have seemed very inexperienced and I often know more about they vehicle I am purchasing then More

by joe.takacs@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Cross, Mike Anderson
Jun 11, 2018 -

Al Spitzer Ford responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

May 28, 2018

Solid Renee and Aaron helped me through this important process. They were knowledgeable, professional, and highly entertaining. I spoke with representativ More

by Ace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Gobble, Renee Serino
Jun 11, 2018 -

Al Spitzer Ford responded

Ace, we appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 24, 2018

The best experience Contacted Brian and he really knocked it out of the park. I cannot express how happy I am with how hard he worded to get me into a car. Very grateful More

by CJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Cross
May 24, 2018

I've been treated with respect and a true sence of honesty. I have dealt with sales ppl before and your emplyee Renee Serino have given me the satisfaction of honesty and respect. I would without a doubt send a More

by Honestly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renee Serino
May 24, 2018

Great sales person I called in to speak about a vehicle. I got Renee and she was very helpful in assisting me on what is in the lot. She took her time and didn’t seem to More

by Jhudson1210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renee Serino
May 29, 2018 -

Al Spitzer Ford responded

Thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 23, 2018

Great Service Renee Serino was extremely professional and very helpful. She went above and beyond our expectations and her customer service is top-notch. I would r More

by cwhite5292
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renee Serino
May 23, 2018

Just doing some homework Loved the attentiveness of the staff, everyone was so very welcoming & pleasant. I did not feel preasured at anytime during my visit. The dealership More

by Steve51
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renee Serino
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