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Al Spitzer Ford

Cuyahoga Falls, OH

4.7
612 Reviews

3737 State Road

Cuyahoga Falls, OH

44223

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Showing 612 reviews

July 06, 2018

Thank you Tex! Thank you for all of your patience and help, Tex! You truly made this car buying experience so enjoyable and went above an beyond to make sure we were More

by Alana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Gander, Tex Welch
July 05, 2018

Excellent bunch to deal with Form my first phone call to when I picked up the keys, I never once felt I was at the mercy of a used car salesman, trying to squeeze very last dollar More

by Simply
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Anderson
Jul 17, 2018 -

Al Spitzer Ford responded

Hello, it is great to read such wonderful comments about your recent experience with us! If there is anything else we can do to assist you, please let us know! Take care!

July 05, 2018

New truck Very professional salesman and Mike made this transaction stress free and pleasant. Very happy with the new truck and he was so helpful and took care More

by Benoni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Anderson
July 05, 2018

Fantastic experience! This was my 4th time at Spitzer. I always leave happy. Although I probably drove Brian crazy, he worked hard to find me what I wanted and for a price More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Cross, Nicholas Hesson, Brett Gander, Mike Anderson
Jul 17, 2018 -

Al Spitzer Ford responded

Chris, your wonderful feedback and rating mean a lot to us. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We hope you have a great day!

June 30, 2018

Sales department top stars mechinal not good at all My husband told the sales person what was wrong with truck he test drive purchased truck another trip over about an hour away not ready will bring More

by Judy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Sipe
Jul 11, 2018 -

Al Spitzer Ford responded

Thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at Al Spitzer Ford. Please reach out to us at (330) 325-4195 when you can so we can address this situation directly. Thank you and have a great day.

June 30, 2018

No pressure sale I said what I wanted and how much I wanted to spend. He came back with what he could do all without running my credit. I really appreciated that becau More

by Teamomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Anderson
June 30, 2018

Tex Welch IS THE BEST !! Anyone out there who is looking for a vehicle..go to Spitzer Ford in the Falls and ask for TEX WELCH to be your salesman!!! You will be very pleased More

by L&L DONLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Gander, Tex Welch
June 26, 2018

Great experience! Mike Anderson was great from start to finish. Buying process was smooth comfortable, Mike is a no pressure salesman who is knowledgable about all aspe More

by dwelch29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Gander, Mike Anderson
Jun 27, 2018 -

Al Spitzer Ford responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

June 22, 2018

Tec Welch is Back!!!!! I'm so glad to see Tex Welch is back in the car business. He's not just a salesman, he's a friend that looks out for his customer BEST INTEREST. Hones More

by mzrbyrd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tex Welch
Jun 27, 2018 -

Al Spitzer Ford responded

Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 20, 2018

Tim is GREAT We have purchased or leased 4 vehicles from Spitzer and Tim. Wonderful experience. Tim is very personable. Customers for life. Kudos to "Tim the C More

by KBNurseintheFalls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Dauterman, Nicholas Hesson, Brett Gander
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