Al Spitzer Ford
Cuyahoga Falls, OH
Filter Reviews by Keyword
By Type
Showing 612 reviews
FANTASTICALLY AMAZING!!!! I walked in today without a prayer to be able to get a car, but I was desperate. My old car was hemorrhaging money and I had nothing saved for a down I walked in today without a prayer to be able to get a car, but I was desperate. My old car was hemorrhaging money and I had nothing saved for a down payment. Limited monthly payment options. However, thru the darkness Barry, Renee, and Brett worked MIRACLES for me!! I was able to drive away TODAY with a 2015 Fiesta IN MY BUDGET!!!! They ALL WORKED SO HARD TO HELP ME!!!! NEVER once did I feel like a loser or feel uncomfortable. I was downing myself and Renee kept telling me to stop it. She was so encouraging and positive!! I didn't ever feel pressured or like they thought bad of me. They truly cared about my situation and wanting to help me!!! I am forever grateful to this WONDERFUL GROUP!!!! More
Amazing :) My experience at Al Spitzer was amazing. My dealer helped make me feel very comfortable with the car. Anything I needed she would help me with. I am v My experience at Al Spitzer was amazing. My dealer helped make me feel very comfortable with the car. Anything I needed she would help me with. I am very happy with my purchase! Thanks to everyone at Al Spitzer Ford! More
Pleased Customer! My experience started out with my 2013 Focus in for repairs. I left that day with a highly optioned 2018 Focus. The dealer picked up the tab for the r My experience started out with my 2013 Focus in for repairs. I left that day with a highly optioned 2018 Focus. The dealer picked up the tab for the repairs on the car i traded in. Mike Anderson and Brett Gander are, I feel, an asset to Al Spitzer Ford. I will be back in the future. Thank you very much. More
Flipping my lease into a sale Brian was very knowledgeable about how to maximize value during my purchasing. Friendly and honest. He clarifies my highest priorities and located a Brian was very knowledgeable about how to maximize value during my purchasing. Friendly and honest. He clarifies my highest priorities and located an appropriate vehicle even if he had to go out of state. He was a creative problem solver and I would use him again in a minute. More
Always Good Went in for oil change and 1500 service and as always they were friendly and efficient. We have been going to Spitzer for 30 years and would not go a Went in for oil change and 1500 service and as always they were friendly and efficient. We have been going to Spitzer for 30 years and would not go any where else! More
Better than the rest I brought my car in for service. I was greeted by my salesman Aaron, who made sure I was comfortable and introduced me to everybody. Sent me on my wa I brought my car in for service. I was greeted by my salesman Aaron, who made sure I was comfortable and introduced me to everybody. Sent me on my way in a brand new loaner car in almost no time at all. Very pleased More
Buying a New Car from Al Spitzer Ford I worked with Aaron for the purchase of my new Ford Explorer Sport and this dealership didn’t have one - they quickly got it from another and brought I worked with Aaron for the purchase of my new Ford Explorer Sport and this dealership didn’t have one - they quickly got it from another and brought it to my house that day. Super accommodating, easy to work with and a great customer service experience. I would recommend coming to Al Spitzer for anything! More
Great experience Mike Andersen did a great job. Very personable and knowledgeable. Didn’t spend all day at the dealership haggling. We told him what we were looking fo Mike Andersen did a great job. Very personable and knowledgeable. Didn’t spend all day at the dealership haggling. We told him what we were looking for and what price range. He gave us many options. Smooth. More
vehicle maintainence Called in april for service on 2016 escape. Got very high quote for 30,000 mile service. Drew could not realy explain and justify price for a vehicle Called in april for service on 2016 escape. Got very high quote for 30,000 mile service. Drew could not realy explain and justify price for a vehicle under factory warranty. Just needed tires flipped oil change cabin filter. No reason to disassemble caliper mounting hardware. Car is only two years old. Left message for service manager no response. E-mailed him and no response. Tried too talk too someone in charge of dealer and was ignored. Needed them too repair windshield trim again and fix nick in paint they put there when fixing windshield trim. Tried so hard for months too get someone in charge of dealer too return calls.( corky covert). Instead I had a nice sales lady named renee call and she was really in no position too handle this. I'm done trying its been months. Had service done elsewhere for 100.00 less.. Lost respect and trust in this dealer. What does corky do there? My wife is very upset with this dealer. We have purchased two vehicles at this dealer and that will be all. No one has been very customer frindley. Don't know what happened things were great for 7 years now well? Will not return too this dealer or any dealer with spitzers name on the door. Mr. L. That will be all.. We have no more time for this dealer. They should have called..but now its too late.----- Thank you very much. Mr. L. More
My Experience at Al Spitzer Ford Glad to see Tex back selling cars, it was time for a new one. He's honest and when he makes a promise, HE KEEPS IT! He always has a smile on his face Glad to see Tex back selling cars, it was time for a new one. He's honest and when he makes a promise, HE KEEPS IT! He always has a smile on his face every time I see him. I have bought cars from Tex for 25 years. More