Back

Al Spitzer Ford

Cuyahoga Falls, OH

4.7
612 Reviews

3737 State Road

Cuyahoga Falls, OH

44223

Directions

By Type

Showing 612 reviews

July 21, 2018

FANTASTICALLY AMAZING!!!! I walked in today without a prayer to be able to get a car, but I was desperate. My old car was hemorrhaging money and I had nothing saved for a down More

by HeatherE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Gander, Renee Serino, Barry Gonis
Aug 01, 2018 -

Al Spitzer Ford responded

Thank you for sharing your experience with us, Heather! Congratulations on your new Fiesta, and please don't hesitate to reach out if there is ever anything that we can do for you!

July 19, 2018

Amazing :) My experience at Al Spitzer was amazing. My dealer helped make me feel very comfortable with the car. Anything I needed she would help me with. I am v More

by Rt1118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Hesson, Brett Gander, Renee Serino, Barry Gonis
July 18, 2018

Pleased Customer! My experience started out with my 2013 Focus in for repairs. I left that day with a highly optioned 2018 Focus. The dealer picked up the tab for the r More

by customline53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Gander, Mike Anderson
Jul 30, 2018 -

Al Spitzer Ford responded

Thank you for your great review and congratulations on your new 2018 Focus! We look forward to working with you again down the road!

July 15, 2018

Flipping my lease into a sale Brian was very knowledgeable about how to maximize value during my purchasing. Friendly and honest. He clarifies my highest priorities and located a More

by Rob822
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Cross
Jul 17, 2018 -

Al Spitzer Ford responded

Rob, thank you for your wonderful response to the quality of service our Staff provides! We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels!

July 14, 2018

Always Good Went in for oil change and 1500 service and as always they were friendly and efficient. We have been going to Spitzer for 30 years and would not go a More

by palehn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corky Covert, Tim Dauterman, Brian Cross, Brett Gander
July 14, 2018

Better than the rest I brought my car in for service. I was greeted by my salesman Aaron, who made sure I was comfortable and introduced me to everybody. Sent me on my wa More

by Zinga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Hesson, Aaron Gobble
Jul 17, 2018 -

Al Spitzer Ford responded

We are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 14, 2018

Buying a New Car from Al Spitzer Ford I worked with Aaron for the purchase of my new Ford Explorer Sport and this dealership didn’t have one - they quickly got it from another and brought More

by Irvinjm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corky Covert, Nicholas Hesson, Brett Gander, Aaron Gobble, Barry Gonis
Jul 17, 2018 -

Al Spitzer Ford responded

We really appreciate you taking the time to leave us feedback on your visit! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 14, 2018

Great experience Mike Andersen did a great job. Very personable and knowledgeable. Didn’t spend all day at the dealership haggling. We told him what we were looking fo More

by Joe24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Gander, Mike Anderson, Barry Gonis
July 10, 2018

vehicle maintainence Called in april for service on 2016 escape. Got very high quote for 30,000 mile service. Drew could not realy explain and justify price for a vehicle More

by Mr. L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Drew at service desk., Corky Covert, Nicholas Hesson
Jul 11, 2018 -

Al Spitzer Ford responded

Thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at Al Spitzer Ford. Please reach out to us at (330) 325-4195 when you can so we can address this situation directly. Thank you and have a great day.

July 08, 2018

My Experience at Al Spitzer Ford Glad to see Tex back selling cars, it was time for a new one. He's honest and when he makes a promise, HE KEEPS IT! He always has a smile on his face More

by bsmith50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tex Welch
...
31
...